Need a refund because moneys gone out of an account that's not mine but the account is in...

Discus and support Need a refund because moneys gone out of an account that's not mine but the account is in... in XBoX on Windows to solve the problem; Need to get a refund due to my subscription been taken out of someone else's account that's in my name 4fdf621e-c52e-429e-8bf0-9144d6702f1e Discussion in 'XBoX on Windows' started by michael hereford, Jul 17, 2023.

  1. Need a refund because moneys gone out of an account that's not mine but the account is in...


    Need to get a refund due to my subscription been taken out of someone else's account that's in my name

    :)
     
    michael hereford, Jul 17, 2023
    #1
  2. WattyNuela Win User

    Need a refund because moneys gone out of an account that's not mine but the account is in my name

    Hello Michael, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I’m sorry to hear someone is using your payment information without authorization to pay for a subscription.

    In situations like these, it’s highly recommended to contact your bank and report the fraudulent transactions.
    They can assist you in getting the money back.

    Additionally, you may want to ask them to provide a new card number to avoid more unauthorized transactions on your account.
  3. GMS1stLDYCannon Win User

    Cyberpunk 2077 does not appear in my game library

    So Im a little confused because this game is not out yet. It was out for preorder with a Nov 2020 release date. If money was taken out of your account for this preorder Microsoft would need proof of that for any refund you are looking for. You would need
    bank statements that show the money was in fact taken.
  4. HarrisonJames2 Win User

    I need one more Xbox home switch Please I am in serious need

    I need one more Home switch because i Spent money on someone elses account but i cant get the game so i need to make his account mine I really need it please
  5. napalm 31337 Win User

    I need one more Xbox home switch Please I am in serious need

    I need one more Home switch because i Spent money on someone elses account but i cant get the game so i need to make his account mine
    I think you are using live/account share feature against the rules.

    "I need to make his account mine" this sentence is insane, if this account you speak about isn't your, you can't stole it!
  6. JosefLBohorquez Win User

    Refund keep and item keep

    Hi, as a friendly advise
    Please don’t do that, if you refund an item it’s because you need to really need the money back

    Repeating those things can lead to:
    A. An account closure inside these games
    B. A permanent ban for your whole Microsoft account
Thema:

Need a refund because moneys gone out of an account that's not mine but the account is in...

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