Не могу больше зайти в свою учетную запись xbox на пк. \ I can no longer log in to my xbox...

Sorry that the issue still persists. Since the previous solutions did not work, I would highly recommend to contact our live agents as they will be able to check your account from their end.

You can request a call back or live chat on the Xbox support website. If you are facing any issues with that, please go through Microsoft support. Once you get to the virtual agent just say “Talk to an agent” and select Xbox as the product, and your issue from the list. Select the option “Call me back” or “Live chat”, which shows the estimated wait time/queue. If you don't see the options to request a call back or chat with support, change your category/topic until you do. If it does not work, please select billing & Subscriptions and "I don't recognize a charge".

If you are still unable to get hold of a live agent, try the link below as it will connect you directly to a live agent.

Contact us - Microsoft Support.

Hello.

My account works on the xbox site. But not through the app.

I tried all of the steps in the instructions, but it didn't work.





Thank you for your help.

Hello @HoneyEZ! I hope that you are doing well today!

Would you please try to sign in to your Microsoft account through the Xbox website and Microsoft website just to make sure there's no issue with your account. If you are able to sign in with no issues, please attempt the following steps:

Reset the Xbox app: You can Reset the Xbox app from the Settings menu. Here are the steps:

1. Click Start and click Settings.
   
2. Select System.
   
3. Select Apps & features.
   
4. Find the Xbox app and click Advanced options.
   
5. Click Reset.
   
6. Restart your device so that the changes can take effect. Sign in to the Xbox app and check if the same issue occurs.
   

Delete the account and cache folders:

1. open File explorer.
   
2. Navigate to the following:
   
   • C:\Users\[your profile]\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
     
3. Delete the Accounts and Cache folders.
   
4. Try the Xbox app again.
   

Reinstall the Xbox App:

Here are steps below on how to uninstall and reinstall Xbox app:

1. Click Start, and then type Windows PowerShell on the search box.

2. Right-click, and then select Run as administrator.

3. Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp*| Remove-AppxPackage

4. Hit Enter.

5. Launch Windows Store and download Xbox App.

Make sure to keep us updated!

I hope this helps you out!

Не могу зайти в Майнкрафте на сервер

Все привет, у меня есть профиль в иксбокс , есть учетная запись windows и outlook, есть полписка xbox live,но я не могу в иксбоксе зайти в магазин,как привязать учетную запись к профилю,если можно , пошагово, заранее спасибо

[Mod translation-Hello everyone, I have a profile in Xbox, I have a windows and outlook account, I have an xbox live account, but I can’t go to the store in Xbox, how to link my account to the profile, if possible, step by step, thanks in advance]