Nba2k21 keeps going to home screen

Hey there OmarCeesay,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. I suggest trying the steps we normally suggest for most game problems we have on the

Game Issue Solution.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

I see you tried reinstalling the app. Did you clear the cache and then restart the console before reinstalling it?

I would check Activision support channels for details on the status of the beta services. It's pre-release software, so it's not uncommon for the game, app, services, or network to experience some issues. You can also try a full power cycle of your console,
by pressing the Xbox button on the console hardware for 10 seconds until it powers down, and then wait another 10 seconds before powering it back up.

This is for a game nba2k21, it caused a glitch on my xbox and gives me a black screen. you did not see the video evidence I provided which showed how it did not work. Gamepass includes the perks it comes with.

My name is Fernando I'm an independent consultant, I'm happy to help

Make sure your internet is connected properly and try resetting the modem to the IP if updated. Also make sure your subscription is active on the console as primary. try to exit the game and enter again. How is a launch and multiplayer game can happen connection and server problems at the beginning

Hope I helped and see you soon