NBA2K20 in Xbox One Error

Cococabanas · Feb 3, 2020

Our NBA2K20 disk is not loading properly in our Xbox One. It is already downloaded in the console, and runs all the way to the start of a game and that's when it freezes and goes back to the Home Screen. Already checked available space in the Hard drive
and there is over 60% free space so not sure what's causing the game not to upload properly to be able to play... don't want to reset the console...any suggestions on how to fix this issue?

:)

liveloveleenoy

Same issue.

Xbox one X crashes only on NBA2K20 (Game pass). Can play other games hours and hours but NBA2K20 crashes randomly, or if I try to play NBA2K20 street mode it immediately crashes (every time).

Once restarted an error code stating overheating is presented on the screen, however, the Xbox is not hot. This also happens after an overnight with the Xbox unplugged, and in the morning trying to get into the street mode: it crashes immediately with the
same error code (no way the Xbox could get heated that fast to crash the machine 2-3 minutes after the first, morning restart).

AquarrzSudnnym

Try this Troubleshooter for game freeze solution. It has several steps to assist you.

A restart, not a reset, of the console as well as uninstall and reinstall of the game may be all that is required.

Cococabanas

This did not fix it, any other suggestions?

XBF Brad A

Hi Coco,

Thanks for the reply. Is this the only disk not working? Is it possible the disk is damaged? Can you try the disk in another console to see if it does the same thing? You may want to try a soft factory reset this doesn't delete games or apps.

Thanks,

Brad

AustinJames9

Xbox one, and the issue is only with NBA2K20. I had no issues updating Lego Batman.

NBA2K20 in Xbox One Error