NBA2K20 - cant play online?

Lisa2319 · Mar 31, 2020

Hi

My son is included on the family account and we cannot access certain features of the game NBA2K20. We purchased NBA2K20 and he cannot go online as it says he does not meet the age requirement or have a user account. There is no age restrictions on my
son's account. Please advise how he can play his friends online? It is only a basketball game and he wants to play his friend who has the same game. We have just bought the game for £24 and we are pretty annoyed that he is not able to play all of it.

thanks

:)

ZenKiller08

I had this same issue. I suggest you log in with YOUR xbox account and get him through that section of age verification. After that he should be able to log in and play himself.

M3tal Daz3

In case of a child account, it is the parental account that should make changes in the privacy settings.

liveloveleenoy

Same issue.

Xbox one X crashes only on NBA2K20 (Game pass). Can play other games hours and hours but NBA2K20 crashes randomly, or if I try to play NBA2K20 street mode it immediately crashes (every time).

Once restarted an error code stating overheating is presented on the screen, however, the Xbox is not hot. This also happens after an overnight with the Xbox unplugged, and in the morning trying to get into the street mode: it crashes immediately with the
same error code (no way the Xbox could get heated that fast to crash the machine 2-3 minutes after the first, morning restart).

Inskamnia

This also happens for my original 1TB Xbox elite. Only overheats while playing NBA2K20, while all of my other games have played fine.

AwR23

Grinding on Nba2k20, some GTAV and Rainbow Six Siege

NBA2K20 - cant play online?