NBA2K19 preorder

i preordered NBA2K19 20th Anniversary Edition through the Get 10% off link on xbox one. I paid $89 for it, but when i go to games in the store, it only gives me option to install the regular version, not the one i paid more for, the 20th Anniversary. I checked
here on Microsoft store, and it shows i paid for it. Appreciate any help on what to do.

:)

 

Console Xbox one shuts down when I start up nba2k19I

my Xbox shuts down when I start up nba2k19

 

Purchasing NBA2k19 ?

There is a service alert going on

Check it here: Xbox Live Service Status | Xbox Live Service Outage

 

Hello! this game not released yet. You can find it
here. It will be installed when available. Don't worry.

 

It gives me the option to install the regular edition, but not the 20th Anniversary one, and says my version will be available to play on the regular release date, not 4 days early.

 

Sorry to hear it. If you did not get the item that you purchased you'll need to call phone support for more assistance. The number for North America is 1-800-469-9269

 

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Hello!

Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue. Thank you again, and we look forward to hearing from you!