Nba 2k22 Online modes causing Xbox to crash or shutoff

Yes I have the xbox series x and Every time I play NBA 2k22 it crashes and overheating when I just play rec and city modes

Is it all games? Or is it just specific games? I only ask as some games cause this issue..... NBA 2k22, as an example, is causing the game to crash to dashboard for a lot of people

I do I can play all the other xbox games I own that are online with other people. It's only NBA 2k22 that I have the issue's playing online with other people and friends???

It seems like you're encountering a privacy-related issue that's preventing you from accessing the MyCareer mode in NBA 2K22. While you've adjusted your Xbox privacy settings, it's possible that the game's settings or other factors are contributing to the problem. Here's what you can do to troubleshoot and hopefully resolve the issue:

1. **Restart the Game and Console**:
- Close NBA 2K22 completely and restart the game.
- If the issue persists, try restarting your Xbox console as well.

2. **Check Game Settings**:
- Within the NBA 2K22 game settings, look for any options related to privacy, online interactions, or content visibility.
- Make sure these settings are configured to allow you to access MyCareer mode.

3. **Check Age and Account Restrictions**:
- Sometimes, age restrictions set in your Xbox account can affect access to certain content.
- Make sure your account's age settings are accurate and appropriate for the content you're trying to access.

4. **Clear Local Saved Data**:
- Clearing the local saved data for NBA 2K22 might help resolve the issue.
- Go to "Settings" > "System" > "Storage" > "Manage storage."
- Select your storage device, then select "Saved Data."
- Find NBA 2K22 and delete any local saved data.
- Note that this will only delete locally stored progress, not online progress.

5. **Check Xbox Family Settings**:
- If you're part of a family group or have Family settings enabled, check if any restrictions are set that could be causing the issue.

6. **Check Online Privacy Settings Again**:
- Double-check your Xbox privacy settings to ensure that they are indeed set to "open" and "everyone."
- Sometimes changes might take some time to propagate, so give it some time before trying again.

7. **Contact NBA 2K Support**:
- If the issue persists despite trying the above steps, contact NBA 2K support for assistance. They might be aware of any game-specific issues that are causing this problem.

https://support.2k.com/hc/en-us

8. **Xbox Support**:
- If none of the above steps work, consider reaching out to Xbox Support for further assistance. They might be able to provide more insights into account settings that could be affecting the gameplay.

https://support.xbox.com/en-GB/contact-us

Remember, specific troubleshooting steps might vary depending on updates and changes to the game and platform. Be patient and persistent in your troubleshooting efforts, and reach out to support teams when needed to get more personalized assistance.

Kind regards

Ryan

Hello RogerReed 3. Thanks for reaching out. I'm an Independent Advisor and Microsoft Xbox user. I'll be glad to help you out.

Can you play other games online just fine? Is this hapenning only with this game?

Also, do you mean NBA 2K22 or WWE 2K22?