NBA 2K20 - RESTRICTED ACCESS TO MYPLAYER

XBOX should allow this to be overridden in the settings somewhere.
Allowing the child to use the adult’s account creates more issues, and is just a bad answer.
Creating a separate account with false information doesn’t seem right either.
The game is rated E and it’s a basketball game. If Microsoft is allowing the producer to utilize Microsoft account settings to verify age and therefore reduce the functionality of the game, Microsoft should disallow this or
force the producer to use accurate content ratings. If the game is really Teen, they should rate it that way.
As opposed to rating it as Everyone and then have Microsoft lock it down after purchase.

If an xbox has multiple child accounts on it, do they all need to be removed before NBA 2k20 can be played under an adult account on the console?

If a child account is removed and later re-added, will all of it's history and settings be restored?

Go to settings an privacy an switch to adult quick fix

Thank you. So did you just uninstall the game and then reinstall it under your login? I have already changed the ages and no restrictions for my boys.

I'm just piling on... the entire reason for buying this xbox w/ nba2k20 was for my 15 year old son who plays and love BBall. No notices that he wouldn't be able to play.

I setup the xbox on my account (adult) and then added him to my family. He's truthful on his account for age but even I can't play myCareer. I set his restrictions (on the XBOX) to unrestricted just to test it and he can't play a career.

I'm hoping this gets fixed real quick-like....

-gmO

I'm wondering if I had installed the game code on my account rather than his if it would have made a difference but I'm doubting it since I can't even play myCareer on mine.

Hello,

We are having the same problem and I want a
full refund for the digital game that we purchased; their is no indication that a player MUST be 13+ to create a My Player account. My oldest son who is 15 and is friends have the game and wanted to play with his younger brother who is 11,
after spending 5 hours researching to find that he will never be able to play with them until he is 13. What is RIDICULOUS, is an 11yo can play the Call of Duty Series but not a Basketball game.

Bump - same issue - has anyone figured this out?