NBA 2K20 Launch failure

Hey gamergamer4,

Thank you for reaching out to Xbox forums support. I'm sorry to hear about your console not reading your disc game. If you haven't already done so, go ahead and try performing a Soft console Factory
reset on your console by doing the following:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console. [KEEP MY GAMES AND APPS]

Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter. This will
reset the Operating system [OS] of the console and allow you a fresh start-up.

Let us know if this helps! Good luck!

Felix

Xbox forum support

Hi there, First thing you can try is a hard reset

To perform a Hard Reset you Hold your power button on your Xbox for 8 to 10 seconds or until it turns off. Once the Xbox is off unplug your power pack from the Xbox so it has no power running into it. Leave the power pack unplugged for 5 to 10 minutes and
then plug it back in and start up your Xbox.

Or you could clear your cache

To to this go to Settings, Network, Network Settings, Advance Settings then Click Alternate MAC Address then click Clear.

Give it a try and let us know if it as helped you if bit we can try assist you further.

Thanks .

A hard reset could help maybe.

Hold down the power button until the console shuts down.

Unplug the power brick for 5 min and plug it back in.

That might solve the problem

I bought 75k vc for nba 2k19 by accident was supposed to be for 2k20 I dont have 2k19 I want the 75k vc sent to my nba 2k20

will you be removing nba 2k20?