Nba 2k15 update "there was something wrong with the update"

NBA 2k15 disc copy, put it in, and it needs an update. Almost immediately, the update screen says there was something wrong with the update. My internet connection is fine, I tested it almost a dozen times. Please reply if you are having this problem.
Xbox support is trying to get 2k on it so that the update works. If you have any troubleshooting tips or info, let me know. I've tried everything, including the offline usb drive method, still no go.

:)

 

i can't install nba 2k15

update: got beyond the 4%!

steps:

1. boot the xbox one with internet connected

2. remove the bluray app

3. install the bluray app

4. insert nba 2k15 disc

5. xbox one says there are updates available for nba2k15. accept these updates

6. install nba 2k15, it will error on 4%.

7. remove nba 2k15 completely

8. install nba 2k15, it probably will use the updates / download from internet instead using the disc.

9. wait an aeon since it's only on 6% (half an hour).

don't know if this is going to work for complete installation but, i'm at 7% now.

 

Two brand new games, neither will install from disc.

Yeah me too I have this problem with nba 2k15 and have the latest update

 

This is for xbox one, btw.