NBA 2K15 on Xbox One FAQ

Hey there, gamers! Hopefully you're all ramped up for some basketball with NBA 2K15 on the Xbox One. To help with this launch, we wanted to provide a helpful FAQ so you will have all the details before taking this to the blacktop!

We will update this announcement as we gather more information. If you need assistance with any support issues with NBA 2K15 or its additional downloadable content, head on over to the Xbox One Games forums or
contact us via phone or chat support. Please do not hesitate to post up your question in the Games forums if you cannot find the answer. For full details on what 2K has provided, please check
out their support page for
NBA 2K15.

Q: Why is my installation taking so long?

A: NBA 2K15 is 46GB on the
Xbox One. Depending on your internet speeds and how you are connected, the download could take a while. It should show that it's "ready to start" pretty quickly, which lets you access the demo mode. This will allow you to play the exhibition game of the
Heat vs. Spurs.

** We have seen some pre-order users report that they had to download the game a second time once the game was released on Xbox One. We are currently investigating why this happened.

Q: What is facial scanning?

A: This is one of the most anticipated features for NBA 2K15 on Xbox One! Facial scanning uses the Kinect to create custom players using your own face.

Here's the full instructions on how this works.

Q: What is VC and how can I get it?

A: VC, or Virtual Currency, is 2K's version of Microsoft Currency, but in game. You can earn VC by either completing objectives in various game modes or purchase with your Microsoft Account's payment options. If you purchase VC and it doesn't show up, or it's
not showing up in-game correctly, you will want to
reach out to 2K for assistance.

Q: What are Locker Codes?

A: These are codes that 2K provides that can only be redeemed in-game, similar to the Borderlands SHiFT codes. They will provide you various items depending on the code. If you have any issues with them, please
reach out to 2K for assistance.

Q: What bonuses do I get for pre-ordering?

A: If you pre-ordered the digital version on the Xbox One in the US, you should receive 15,000 VC in-game. If you pre-ordered the disc version for Xbox One in the US, it comes with a locker code for the Kevin Durant MVP pack which gives you 5,000 VC, the Kevin
Durant MyTeam throwback card, 2 MyTeam packs, and Leg Sleeves for MyPlayer. This MVP pack is not available for users that purchased the game digitally. Different regions will receive different pre-order bonuses for disc versions. Please visit

2K's site for more information on pre-order bonuses.

Q: I redeemed my locker code from my pre-order. Where are my Kevin Durant MyTeam throwback card and MyTeam packs at?

A: The MyTeam card should show up in your collection in MyTeam mode once you redeem it. The MyTeam packs should be available to open in the packs section. If you are unable to see these, please
reach out to 2K for further assistance.

Q: What modes are available on Xbox One?

A: The modes available on Xbox One are: MyCAREER, Online Leagues, MyGM, MyLEAGUE, MyTEAM, and MyPARK. For more information on what's available in these modes, please check out

2K's support article on game modes.

Q: What devices is the MyNBA2K15 mobile app available on?

A: This app is available on Android and iOS devices. You can earn extra VC by completing mini-games, answering trivia, and more! You can also use the MyPark Chat feature within the app to talk with other players in MyPark mode on your Xbox One. For more information
on how MyPark Chat works, check out
2K's handy article that demystifies it for all.

If there seems to be something missing from this FAQ, 2K has also posted up a
general FAQ for those lingering questions.

:)

 

Xbox one NBA 2K15 Gold Live

I have a Xbox one NBA 2K15 running with Gold Live member. Can my friend who has a Xbox 360 NBA 2K15 Gold Live member play with me online?

 

NBA 2K15 on Xbox 360 FAQ

Hey there, gamers! Hopefully you're all ramped up for some basketball with NBA 2K15 on the Xbox 360. To help with this launch, we wanted to provide a helpful FAQ so you will have all the details before taking this to the blacktop!

We will update this announcement as we gather more information. If you need assistance with any support issues with NBA 2K15 or its additional downloadable content, head on over to the Xbox 360 Games forums or
contact us via phone or chat support. Please do not hesitate to post up your question in the Games forums if you cannot find the answer. For full details on what 2K has provided, please check
out their support page for
NBA 2K15.

Q: Why is my installation taking so long?

A: NBA 2K15 is 7.73GB on the
Xbox 360. Depending on your internet speeds and how you are connected, the download could take a while.

Q: What is VC and how can I get it?

A: VC, or Virtual Currency, is 2K's version of Microsoft Currency, but in-game. You can earn VC by either completing objectives in various game modes or purchase with your Microsoft Account's payment options. If you purchase VC and it doesn't show up, or it's
not showing up in-game correctly, you will want to
reach out to 2K for assistance.

Q: What are Locker Codes?

A: These are codes that 2K provides that can only be redeemed in-game, similar to the Borderlands SHiFT codes. They will provide you various items depending on the code. If you have any issues with them, please
reach out to 2K for assistance.

Q: What bonuses do I get for pre-ordering?

A: If you pre-ordered the disc version for Xbox 360, it comes with a locker code for the Kevin Durant MVP pack which gives you 5,000 VC, the Kevin Durant MyTeam throwback card, 2 MyTeam packs, and Leg Sleeves for MyPlayer. This MVP pack is not available for
users that purchased the game digitally. Different regions will receive different pre-order bonuses for disc versions. Please visit

2K's site for more information on pre-order bonuses.

Q: I redeemed my locker code from my pre-order. Where are my Kevin Durant MyTeam throwback card and MyTeam packs at?

A: The MyTeam card should show up in your collection in MyTeam mode once you redeem it. The MyTeam packs should be available to open in the packs section. If you are unable to see these, please
reach out to 2K for further assistance.

Q: What modes are available on Xbox 360?

A: The modes available on Xbox 360 are: MyCAREER, 2K Heroes, The Association, The Association: Online, MyTEAM, Crew. For more information on what's available in these modes, please check out

2K's support article on game modes.

Q: What devices is the MyNBA2K15 mobile app available on?

A: This app is available on Android and iOS devices. You can earn extra VC by completing mini-games, answering trivia, and more! The MyPark Chat option is not currently available for Xbox 360.

If there seems to be something missing from this FAQ, 2K has also posted up a
general FAQ for those lingering questions.