NBA 2K14 won't load

Blair W · Jan 16, 2020

Hi, I've had NBA2K14 since release the Xbox one.

Played it for a while, then moved on to other games.

Tried to play it again recently, only to be met with an error asking me to sign in with the account that purchased this game etc etc.

Went and checked my purchase history, and it doesn't show up! It showed I purchased some VC for use in the game, but not the game itself.

One thing, if I use my kids account, either logged in at the same time as me on my console or just as them, it works and I can play as normal.

I've tried changing my main console back to my home console, didn't make any difference.

Anyone have any ideas? Xbox support doesn't seem to deal with game issues, but this seems more like an account issue.

:)

napalm 31337

That has worked, thank you.

Shouldn't need to do that, but if it works, so be it.

Thanks again.

I'm happy that this fix your issue!

Blair W

That's correct, but that other account didn't exist back in 2014/15.

NeoDan123

Games and apps is not linked to the console where it was purchased on, it is linked to the account that made the purchase.

napalm 31337

Just logged into the other account on here, there's 6 other games, all from around the launch of the console,tied to that account.

For some reason, it appears they're tied to that Day One console.

Great!

Wonder if I can contact the account section and see if they can help out .

Check if this account owning the games have you console as Home Console, if no, set this and maybe this fix all the issue accessing the games with other accounts.

Blair W

Hi,

That account shouldn't be the owner of that game, as we only had one Xbox one at that stage and only my account on it. Their account was setup around 2 years ago at a guess.

Only things I can think of, maybe the game is somehow tied to that Xbox somehow, sounds strange, but maybe possible?

NBA 2K14 won't load