NAT is open but Service info is unavailable

Discus and support NAT is open but Service info is unavailable in XBoX on Consoles to solve the problem; It's enough to have the primary DNS changed. Set it to 8.8.8.8 If you want have the secondary DNS ocnfigured set it to 8.8.4.4 My mistake, of course... Discussion in 'XBoX on Consoles' started by KiwiRemonrade, Sep 2, 2014.

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  1. BobMcFly247
    BobMcFly247 Guest

    NAT is open but Service info is unavailable


    It's enough to have the primary DNS changed. Set it to 8.8.8.8

    If you want have the secondary DNS ocnfigured set it to 8.8.4.4

    My mistake, of course its not greyed out, but you should check it , if it is really resetted.
     
    BobMcFly247, Sep 10, 2014
    #16
  2. BryanZorro
    BryanZorro Guest
    Thank you Mcfly. changing the DNS to what you provided is what my xb1 was looking for. I don't understand why it has such issues constantly w/ connection. It works and then it doesn't work, its connected but not. She is a finicky beast.
     
    BryanZorro, Sep 14, 2014
    #17
  3. KiwiRemonrade
    KiwiRemonrade Guest
    Sorry I haven't responded lately. I changed the DNS to what you stated and I'm still having some issues. I recently configured my XB1 as a DMZ host and it seemed to work for a little while. Especially when playing things like COD: Ghosts. However, Destiny
    has been another story. Half the time it states that I don't have Xbox Live Gold, when I know that I do. Also, when I check my subscription settings on my xbox, half the time it can't pull it up and gives me an error code (which I forgot to write down).
    Finally, there are times when it says that my connection is fine, as well as multiplayer connection. But when I go to the home screen, none of my pins show up and the store doesn't show up either.

    I've deleted my profile and added it back, after powering off my console and unplugging it. Didn't fix the problem. Not sure exactly what is going on with my system, but it's been frustrating to say the least.
     
    KiwiRemonrade, Sep 14, 2014
    #18
  4. JohnnyLimboBLB
    JohnnyLimboBLB Guest

    NAT is open but Service info is unavailable

    I was having this error and then I uninstalled the xbox preview dashboard, and things are working now, so yay.
     
    JohnnyLimboBLB, Jun 11, 2015
    #19
  5. JohnnyLimboBLB
    JohnnyLimboBLB Guest
    wait, nm, cant connect to any servers with a 60 mb connection and open nat. fantastic this makes a lot of sense.
     
    JohnnyLimboBLB, Jun 11, 2015
    #20
  6. Mister Quimby
    Mister Quimby Guest
    Hey there JohnnyLimboBLB!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #21
  7. BobMcFly247 Win User

    NAT is open but Service info is unavailable

    Just go to settings / network / detailed configuration (2nd item on the left)

    Below the IP settings there is the single item DNS settings.

    If "alternate MAC adress" is not greyed out, please also have that resetted.
  8. BobMcFly247 Win User

    NAT is open but Service info is unavailable

    Good luck with your test!

    I'll be here waiting for you for further assistance :)
  9. KiwiRemonrade Win User

    NAT is open but Service info is unavailable

    As I already stated, everything else connected to my network is working flawlessly. I've spoken with my ISP and they have not heard of any issues. Xb1 is the only thing not functioning properly on the network. I've jumped through so many hoops it's ridiculous.
    I have 0 packet loss, 30mbps down, 5mbps up, xbox says everything is fine with network. I've replaced Ethernet cables and that didn't work either. My xb1 is wired and I've tried connecting wirelessly as well. It seems that there are a lot of people with similar
    problems and no answers. Occasionally I have a good day with the xb1, but not that often.
  10. JohnnyLimboBLB Win User

    NAT is open but Service info is unavailable

    I was having this error and then I uninstalled the xbox preview dashboard, and things are working now, so yay.
  11. BryanZorro Win User

    NAT is open but Service info is unavailable

    Thank you Mcfly. changing the DNS to what you provided is what my xb1 was looking for. I don't understand why it has such issues constantly w/ connection. It works and then it doesn't work, its connected but not. She is a finicky beast.
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