NAT and Teredo Issue

Maciek Panasiuk · Jun 29, 2022

Hello, I've been having this issue for a very long time. I always had my NAT restricted but I thought it was my ISP problem. Now I think it's not. I've tried countless things like port triggering and all other things the internet suggested, unfortunately none of those worked. I think the problem are Teredo Adapters (Teredo Tunneling Pseudo-Interface and Microsoft Teredo Tunneling Adapter) . The internet told me to uninstall those in device menager but I coulnd't find them. I found them in properties but I can't do anything there. It's also in Polish so I'll translate them. From top to bottom: name, description, Physical adress(MAC), State - it says "not working", maximum transmission unit(MTU), ipv6 adress, ipv4/ipv6 connection - it says "disconnected". As I said I tried port triggering, UPnP, DMZ, resetting internet settings, using commands in cmd but nothing worked. My ISP is Play so practically the biggest one in Poland. I encountered this problem in "For Honor" where I have restricted NAT and "Red Dead Online" where I am getting error 21002001 and can't join game. Sometimes in cmd it says that state is probe and other times it's offline. The problem seems to appear only I'm using router. I can normally join RDO when I'm using USB tethering with my phone.

:)

ow7iee

Same issue here... Tried everything. Started september 9.. I have a One S and exactly the same problem.. On PC teredo works fine and I have open NAT... Same network and same router..

Console lost teredo connection 9th of september.. NAT unavailable

PC (Windows 10): Teredo, Open NAT, all works fine.

Weird

Geri M.

Hi Roberts Xbox Series X,

Thank you for posting here your same concern. We hope that you were able to follow the steps and instruction given on this thread as well.

Best regards,

Xbox Forum Moderator

Microsoft Community

XBF Javier R

Hello Werner,

We understand that you're experiencing an issue involving the error indicating that the Teredo is unable to qualify through the Xbox app.

It is also understood that you have attempted the solutions suggested through the provided support article.

Our recommendation here, in case the application may not be reading the network clearly we suggest the following:

Goahead and try the steps listed on Xbox
app server connectivity on Windows 10 is blocked.

Be sure to let us know the results!

Roberts Xbox Series

Hi ,

Thank you for posting on posting here your same concern. We hope that you were able to follow the steps and instruction given on this thread as well.

Best regards,

Geri M.

Xbox Forum Moderator

Microsoft Community

my parents got a new router, I haven't gotten the chance yet to look at its settings, my parents had a repair person over last week to fix the router problem, they had my dad move the device near router a good part away that DirecTV Genie device was near it, it's more separate distance now, and maybe was causing the router to reboot we are not sure, since the new router it hasn't disconnected or gone offline, anyway the new one is both 2.4Ghz and 5Ghz just like the last one was. But I haven't had the chance to look for gaming settings in it yet. I can tell you the model is BGW210-700 device for our new AT&T U-verse router at home, NAT : is still Moderate and UPnP not successful stuff, my parents did switch to unlimited bandwidth for it, fine for downloading games, I don't play a lot of Multiplayer games, but I am playing Forza Horizon 5, the most it uses for internet is that bid system for the cars, otherwise I played the ones where you beat the racing ghost cars, I don't use gold game pass or any of that currently on my system, and my Xbox is a Xbox Series X console, which I just got last month which is why my parents needed more bandwidth I went over the monthly limit last month, downloading Series X updates to some of my games like Marvel's Avengers and Assassin's Creed Valhalla which I own on disc, but its update was 90GB like that much and marvels was 155GB and so on, also have halo infinite and Elden Ring, Marvel's guardians of the Galaxy. All which took a lot of bandwidth to update, and a few other games, there a lot of them that haven't had an update yet, and I am still on a 1080 tv set, I haven't gotten around to upgrading it to a 4k tv yet, not sure if the quality is going to look better or not,

anyway, Thanks for reply back and have a great 4th of July

Geri M.

Hi Maciek Panasiuk,

We have noticed that you have not responded to our last message. Also for some other options you may try what crazydude1965 suggestion. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

Have a great Day!

Sincerely,

Xbox Forum Moderator

Microsoft Community

NAT and Teredo Issue