Narrator turns itself on when opening guide while playing on xbox cloud gaming

Hello Jade LaRose,

Thank you for posting in Microsoft Community.



We know how inconvenient it is to hear the screen narrate turned on when you play a game. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on your description, you are hearing screen narration when you are in game however, upon checking the settings for narration it is disabled. We would like to know what games you are trying to play that plays this narration.

May we ask if you have checked the game's settings for accessibility if the narration was turned on? Or was it the Xbox settings narration was enabled?

Please read the guide here: Turn on and adjust Narrator | Xbox Support



We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

if the button to turn off narrator is disabled in the game, it could be your Xbox Narrator itself been turned on somehow? Just hold in the Xbox Home button until the turnoff power menu appears, then in the bottom right you will see Narrator... push options
and turn it off if it is on and that should fix it.

That's the Xbox Narrator. Follow these steps to turn it off:

Scroll left on the Home screen to open the guide.

Go down to the fifth tab and select Settings.

Scroll left and select the default option, All Settings.

The bottom option in Settings is Ease of Access. Scroll down to it and then scroll right to find and select Narrator.

The focus will default to the area where you can turn narrator on and off again. Press the A button on your controller to turn the narrator on. To turn it off, press the A button again.

Hello there

Thanks for the reply!

Since Xbox cloud gaming is based on the user playing on Xbox consoles on the cloud, am I correct in assuming that, If I wanted to turn on narrator to navigate the xbox menu, for instance,it would be possible?

Hi MarshallLaFar

Below is a guide on how to turn narrator on/off:

Turn on Narrator on Xbox One

Narrator is a screen reader that reads text, buttons, and other elements aloud.

• If you're using a controller, press and hold the Xbox button until it vibrates, then press the Menu button . (Press them again to turn off Narrator.)
• Press the Xbox button to open the guide, and then select System > Settings > Ease of Access > Narrator to turn it on or off.
• If you're using a keyboard, press the Windows logo key + Ctrl + Enter. (Press them again to turn off Narrator.)

To use voice commands, say “Hey Cortana, turn on Narrator” or “Xbox, turn on Narrator.”

Note

Voice commands may not be available in all countries or regions.