Não tô conseguindo adicionar meu cartão de crédito [Translation - I can't add my credit ...

SergioMachado1 · Nov 26, 2018

Nao to conseguindo adicionar meu cartão de crédito no meu xbox one

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[Mod Translation -I can't add my credit card to my Xbox One]

:)

CADLIRA · Nov 26, 2018

Erro para Adicionar um novo cartão de crédito [Add error for a new credit card]

Olá estou tentando adicionar um novo cartão de crédito, porém quando eu clico em "Adicionar novo cartão de crédito" aparece uma tela com os seguintes dados:

"Ocorreu um erro. Tente novamente mais tarde.". E não aparece nem a opção para digitar o número do cartão. Já estou com esse erro a mais de 3 dias.

[mod translation: Hello I am trying to add
a new credit card, but when I click "Add
new credit card" a screen appears with the following data:

"There was an error. Please try again later.".
And it appears even the option to enter
the card number. I'm with this error
more than 3 days....]

Ebopp-3EDB7BDE-6FCB-42B3-877B-DC4550BC84BA · Nov 26, 2018

credit card - incorrect credit card number

i'm trying register my credit card number, it say "incorrect card number". What's the problem????

( estou tentando cadastrar meu cartão de crédito como forma de pagamento, e recebo a mensagem que o número do cartão está incorreto. Qual o problema???? )

XBF Amber M · Nov 26, 2018

Hi Sergio!

Thanks for reaching out to us with this issue. Sorry to hear you're having trouble adding your credit card onto your account on the Xbox One console. You can always add your card to your account from another device like a tablet, computer or smartphone.

In a browser, go to
My Account.

If needed, sign in to the Microsoft account you want to change.

Select Payment & billing, and then select
Payment options.

Select Add a payment option, and then follow the steps to set up your credit card, debit card, or PayPal account as a new payment option.

Be sure that your billing address matches up with the address that you list for your account or you may have difficulty adding the card or receive an error message. For more information regarding payment methods, I recommend our support page entitled

Manage your payment options online.

I hope that this helps out and please let us know the results.

XBF Amber M

Hi Sergio!

Thanks for reaching out to us with this issue. Sorry to hear you're having trouble adding your credit card onto your account on the Xbox One console. You can always add your card to your account from another device like a tablet, computer or smartphone.

In a browser, go to
My Account.
If needed, sign in to the Microsoft account you want to change.
Select Payment & billing, and then select
Payment options.
Select Add a payment option, and then follow the steps to set up your credit card, debit card, or PayPal account as a new payment option.

Be sure that your billing address matches up with the address that you list for your account or you may have difficulty adding the card or receive an error message. For more information regarding payment methods, I recommend our support page entitled

Manage your payment options online.

I hope that this helps out and please let us know the results.

AlanahChristine

Olá eu sou Alanah eu não estou conseguindo adicionar meus amigos no Xbox por favor resolva isso?

-[Translation - Hello I am Alanah I am not able to add my friends on Xbox please solve this?]

THIAGOPUNISHER

Tive muitos problemas com cartão de credito não consigo compra nem um jogo complemento nada optei em comprar cartão Live de 100 compra meu jogos e complemento depois bancos mudaram sua formar de transações com cartão de créditos fico a porcaria mesmo com
seu cartão de crédito liberado para fazer compras internacionais vc não consegue já cansei de ligar pra banco e nada !!!! Quero Microsoft veja esse posto no fórum

Felipe BRJ

Meu Xbox Live Gold tinha vencido, eu agora tenho saldo e não consigo renovar, pede o cartão de crédito, como resolver? Eu tenho 95 R$ de saldo

Translate-My Xbox Live Gold had expired, I now have balance and I can not renew, asks for credit card, how to solve? I have 95 R $ balance

LegendDolby1986

oi lá infelizmente você tem que resolver o microsoft ballance antes que você possa adicionar um cartão de presente ou de um cartão de crédito ou paypal, antes que você possa usar seu código espero que isso ajude

[Translation - Hi there unfortunately you have to solve the Microsoft Ballance before you can add a gift card or a credit card or PayPal, before you can use your code hopefully this will help]

Não tô conseguindo adicionar meu cartão de crédito [Translation - I can't add my credit ...