não consigo logar no site [I can not login on the site]

Hi
juvituespindola,

If you cannot log into any Xbox Live services or platforms using different browsers and devices, then I recommend getting in contact with Xbox customer support because this seems like an account issue that we cannot troubleshoot on the forums.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & Billing
5. Select show contact options and go to step 4
6. Select request a call from support if available or there should be a number for you to call

Olá juvituespindola,

Você já tentou efetuar o login utilizando um navegador diferente? Geralmente esses problemas são resolvidos após limpar os cookies do navegador.

[Translation-

Hi Juvituespindola,

Have you tried to sign in using a different browser?
These issues are usually resolved after clearing browser cookies.]

ja tentei usar outros sim, e os cookies eu lipei tem uma semana e esse erro ta á um longo tempo

[Translation-

already tried to use other yes, and the cookies I read has a week and this error is a long time]

Hey Xbox Fan,

Thank you for reaching out. We understand you are having a hard time logging in to Xbox.com under your account. Since you have tried different devices and browsers, we'd like for you to make sure this isn't account related. Be sure to check out our

Microsoft Account Help page, where you will find different troubleshooting for accounts unable to login to our sites. Among these, the most common solution is

resetting your password. Be sure to let us know if this helps!

O problema e que bloqueou o console com outra conta e não consigo mais logar na minha eu não intendi essr link como fazer essa apelação?

[Translation]

The problem and that blocked the console with another account and I can no longer login in my I did not intendi ESSR link How to make this appeal?