Nao consigo jogar online...[Translation-I can't play online...]

pq nao consigo jogar online o sniper elite 3

a live fica desconectando aleatoriamente e eu nao consigo jogar online

Hi Claudio,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad

Tem como vocês fazerem isso remotamente pois não estou conseguindo acessar as configurações de privacidade

-[Translation -You can do this remotely because I'm not able to access the privacy settings]

Você esta usando Xone? Pois tem a opção d eprivacidade nas configurações>conta>privacidade e segurança online>privacidade xbox live

Tem a opção de habilitar ou desabilitar se esta conta pode ou ñ jogar online.

Hello Claudio,

Thanks for keeping us updated. The ambassadors, moderators, volunteer moderators and Xbox support staff cannot manage online safety and privacy settings for a customer's account. This is a process that must be completed on your end. We have a
support article that provides troubleshooting for
changing your online safety and privacy settings. It explains how to complete this process on a console and on the Xbox website. Be sure to let us know the results
Claudio!