Não consigo jogar com meu amigo[Translation-I can't play with my friend]

Eu não consigo jogar com meus amigos no minecraft

Ola eu tentei mudar minha Nat de moderada para aberto para poder jogar com um amigo meu mas agora meu fone não transmite o audio mas a caixa de som da tv transmite e ainda não jogar certos jogos com ele o tipo de nat dele e estrito o meu era moderada o xbox
diz que a nat esta aberta mas não. Consigo ouvilo por fones de ouvido e não consigo jogar porfavor ajudeme.

[Translation-Hello I tried to change my Nat from moderate to open to be able to play with a friend of mine but now my phone does not transmit the audio but the tv sound box transmits and still does not play certain games with it the kind of nat of
it and strict mine was moderate the xbox says that the nat is open but not. I can hear you from headphones and I can't play please help.]

Hi Neco,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad

Xbox One can connect to networks using two protocols that allow devices to transmit information: the traditional IPv4 communications protocol, and its newer version, IPv6. For Xbox One to connect to the internet using IPv6, your home router needs to
have IPv6 enabled, and your internet service provider (ISP) must support IPv6.

https://support.xbox.com/en-US/xbox-one/networking/ipv6-on-xbox-one

Hello Wellerson da Silva,

Thank you for posting on the Xbox forums. We understand that it can be frustrating when you and your friend are unable to join some multiplayer games together. We suggest utilizing the article entitled, "I
can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One" in order to resolve this issue. Be sure to let us know the results!