Não consigo comprar o Xbox live gold - I can not buy Xbox Live Gold

Comprei o xbox live gold e não consigo acesso

O que fazer nesse caso??

[Translation-

What to do in this case??]

Hello there
LuanFreitas1,

Thanks for bringing this issue to our attention.

I can understand this kind of subscription renewal problem could be confusing.

If you're using the console, then would say that you should try this after a power cycle.

You can also try renewing online via
https://account.microsoft.com/services/.

When/if you get a chance, give those steps a shot and let us know if that helped.

Much thanks!

Hello ,

Thank you for posting on the Xbox forums. We understand that you are attempting to purchase

Xbox Live Gold, but the Xbox website is only giving you the option to manage the subscription instead of buy it. Do you use an Xbox One, Xbox 360 or Windows 10 device? If you use an Xbox 360 or Xbox One, does the option to renew your subscription appear
in the Xbox store
on the console? What happens when you select to renew the subscription on
the Microsoft website? Be sure to let us know the results!

I'm using Xbox
one, when I click on renew goes to the first image to "Manage", after the manage it back to second image to renew and so on

Hello LuanFreitas1,

Thank you for posting on the Xbox forums. We understand that you are attempting to purchase

Xbox Live Gold, but the Xbox website is only giving you the option to manage the subscription instead of buy it. Do you use an Xbox One, Xbox 360 or Windows 10 device? If you use an Xbox 360 or Xbox One, does the option to renew your subscription appear
in the Xbox store
on the console? What happens when you select to renew the subscription on
the Microsoft website? Be sure to let us know the results!

oi pessoal comprei a xbox live gold mas não consigo entrar no fifa online