Nao consigo comprar a live gold!!!!!!!!!! [I can not buy live gold !!!!!!!!!!]

Hi Gabriel,

Thanks for reaching out to the forums today. I'm sorry to hear about the current issue trying to purchase Xbox Live Gold. What payment method are you using to make the purchase? Have you tried other payment methods? Have you tried making the purchase on
the Xbox and on our website? Also, have you checked if maybe you have previous balance blocking you from making the purchase? If your

Xbox subscription is suspended and you have an outstanding balance, you must pay the balance in full to continue using it.

Hope to hear back soon.

Hello
gabrielvargas2!

Thanks for replying!

I would suggest contacting an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be causing that issue.



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

Ja fiz isso e o saln tem nenhum pendente

[Translate by Mod]

I've done it and the salon has no pendant

Por que nao estou conseguindo comprar a assinatura do live gold com cartao de credito da master card?

[Translation: Why I'm not getting live gold subscription buy with credit card master card?]

Hola, usted debe comprar el Xbox Live Gold https://www.xbox.com/live/gold

[Translation - Hi, you should buy the Xbox Live Gold]