Não consigo atualizar meu controle de Xbox One pelo programa "Acessórios Xbox" [Translation...

nao consigo atualizar meu xbox 360

[ Translation-I can not update my xbox 360]

Pelo PC, eu consigo, pelo celular não. E eu vou pra conta do Xbox 360 de um amigo que eu usei anos atrás.

Não consigo acessar pelo app, também.

[Translation-On the PC, I can do it, not by mobile. And I'm going to go to a friend's Xbox 360 account that I used years ago.

I can't access the app, either.]

Eu ainda não consigo baixar os jogos de xbox 360 no meu xbox one. Aparece o mesmo aviso.

______________________

[Translation- I still can't download xbox 360 games on my xbox one.
The same warning appears.]

Oi Eladio,

Obrigado por responder.

Eu já tinha entrado no link que você me mandou e segui os passos, mas não adiantou.

Utilizei cabos e portas USB diferentes e mesmo assim não.

O programa mostra a mesma imagem que postei ali em cima.

Não tem como me mandar um download para atualizar o firmware?

Obrigado

Translation:

Hi Eladio,

Thanks for answering.

I had already entered the link you sent me and I followed the steps, but it did not help.

I used different cables and USB ports and still not.

The program shows the same image I posted there.

Can not send me a download to update the firmware?

Thank you

Hey Gustavo

Thank you so much for taking the time to post this on the Xbox Forums.

Have you taken a look at how to Update your Xbox One Controller?

The article states that there are various way to update your controller, but I'm wondering, have you had a chance to use a different USB port on your console, or perhaps a different USB cable?

If using different cables or ports on your console didn't work, go ahead and review the link that I posted up here and let us know if you are able to use those alternate methods to update your console.

Keep us updated on this, please!