Não consigo adicionar minha conta no xbox one x [Mod Translation - I can't add my xbox one...

Nao consigo logar na minha conta

_________________

[Translation - I can't log into my account]

Hey ramon

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with adding your account back onto your console.

In this instance, we recommend performing a soft
factory reset on your console as this should help resolve this matter.

This can be done by following these simple steps:

1. Press the Xbox button to open the guide.
2. Select System > Settings
   > System > Console info.
3. Select Reset console.
4. On the Reset your console? screen, you'll see three options:
   
   • Reset and remove everything. This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. Use this
     option when selling or gifting the console, or as a last resort in some troubleshooting cases.
   • Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases,
     if a corrupt game file is causing the issue you're troubleshooting, you may have to choose
     Reset and remove everything, but you should always start with
     Reset and keep my games & apps.
   • Cancel. To back out of this screen, simply select the
     Cancel button. No action has been taken at this point. This is a safe exit from this screen.
     

After you select one of the options, your Xbox One console will begin the process of erasing the selected content and resetting itself to the default settings.

We recommend using the option that reads Reset and keep my games & apps as this will reduce the amount of time it takes to get back to gaming.

Give this a try and let us know if this works for you!

EU NÃO CONSIGO DESVINCULAR A MINHA CONTA EA DA XBOX GAME PASS, PORQUE EU NÃO TENHO ACESSO A CONTA DA EA, OQUE EU FAÇOOOOOOOOOO

SIM, REMOVI MINHA CONTA, MAS AGORA NÃO CONSIGO ADICIONA-LA DE VOLTA... FICA A MENSAGEM DE ERRO "0X80860010

Translation:

YES, REMOVI MY ACCOUNT BUT NOW I CAN NOT ADD IT BACK ... IT IS THE MESSAGE OF ERROR "0X80860010

Valeu, Adam! Eu consigo acessar minha conta tanto pelo PC quanto pelo celular. Consigo, inclusive, acessar a conta no meu antigo X Box 360, que troquei recentemente. Não consigo fazê-lo no X Box One S All Digital. O problema é que nem consigo inserir o e-mail
e senha pois estes campos não aparecem. Não tenho acesso a eles. Neste momento estou na fila do atendimento do suporte, há mais ou menos 30 minutos. Tá difícil.

[Translation-Thanks, Adam! I can access my account from both PC and mobile. I can even access the account in my old X Box 360, which I recently changed. I can't do it on X Box One S All Digital. The problem is that I can't even enter the email and
password because these fields don't appear. I don't have access to them. Right now I've been in the support service queue for about 30 minutes. It's hard. ]