name your game invalid

i bought an xbox one 1 tb yesterday and got 2 game cards as a bonus, 1 of them was name your game and sadly the 16 digit code was invalid when i scratched it off,went into store and they had no replacement cards

:)

 

Minecraft Windows 10 edition Invalid name

I also had this problem , your screen showing "invalid name"probably and since another player should already be using your gametag on that server or game.

 

Invalid First Name???

nope. ive tried multiple versions of ways to spell their name, since i know you can change it on your account on here

 

For help with that offer, you'll need to fill out the form on the bottom of the offer's FAQ -

microsoft.promo.eprize.com/.../faq.html

 

I bought an Xbox one yesterday it came with 3 games the code for the three games as invalid I bought an Xbox one yesterday it came with three games the code for 3 games is invalid how can I get a new code to redeem my games

 

If it's the Name Your Game bundle, you'll need to follow the link I posted above and fill out the form thete. If the codes are actually for the games, you'll need to contact the retailer you purchased the bundle from for an exchange