Name your game bundle

I bought a bundle last week, entered the code for my included game (choose forza 6).

And still waiting the code i should receive by email. Contacted HelloWorld service; no response from them.

Trying here to get what i paid for.

:)

 

Name Your Game Bundle

Hey there, IXIclusive! We are unable to assist with this promotion. Per
the FAQ, you will want to fill out the contact information at the bottom so that the Hello World team can look into it further for you. Thanks for understanding!

 

Name Your Game Bundle

I received the Xbox One Name Your Game bundle on Friday, February 12. It comes with a card which tells me to go to xbox.com/name-your-game. So I put in my email and other information as well as the redemption code. It then said I would be emailed on how
to retrieve my game and to follow the steps on the email. It is now Monday and I have yet to receive an email. I have checked every folder multiple times a day and I have even checked my Xbox. I have contacted four people from Xbox and my issue has still not
been resolved. I shouldn't have to wait three + days to play a game I should have received for free the day I got my xbox.

 

The only way to receive assistance for that offer, is by filling out the form on tbe bottom of the offer's FAQ -

microsoft.promo.eprize.com/.../faq.html

 

Ok, filled that form already 5 days ago (no answer yet), still waiting. So, only way to have that game is to wait.

 

After visiting this
website and filling out the form but haven't gotten anything after 5 days,
contact support.