Name your game bundle did not receive game code

Ryguy1832 · Jun 28, 2016

I redeemed my code at xbox.com/name-your game to receive the game code for the game Forza 6 on April 1, 2016 but I have not yet received the game code?

:)

RomanARodz91 · Jun 28, 2016

Name Your Game Xbox bundle

I recently bought an Xbox console by getting a bundle, the "Xbox Name Your Game" bundle. The bundle brings the console, wireless controller, and a downlodable game you pick from four options the bundle offers. The Xbox brings a redemption code that asks
for me to go to xbox.com/name-your-game. Sadly enough, that link did not work because it was changed or something. So I contacted Xbox chat support and they sent me the right link to request my game. I did that putting my name, email address, and redemption
code. Then, the website notified that I would receive an email within 24 hours with the link to download the game to the console but I have not received that yet.

KittyCatRainbow · Jun 28, 2016

Did not receive game in "Name Your Game Bundle"

Hi,

Support told me to post here. I never received a game with my xbox one "name your game bundle" I contacted the game rangers on a link (https://microsoft.promo.eprize.com/nameyourgame/faq.html?locale=en_US&country_code=us) that
has been provided in other threads about a week ago and was told I would get a response within 3 working days however I have still not heard anything.

Smwutches · Jun 29, 2016

For help with that offer, you'll need to fill out the form at the bottom of the offer's FAQ-microsoft.promo.eprize.com/.../faq.html

Smwutches

For help with that offer, you'll need to fill out the form at the bottom of the offer's FAQ-microsoft.promo.eprize.com/.../faq.html

SingCongButas25

Are you sure that the bundle is for the name your game bundle? You already received a free gears of war code so I doubt there's a promotion code for another game to claim. Unless I missed the part where you still get a free code(25 digit code) aside from
the name your game process.

Smwutches

That form is the only way to contact the people running that offer. If it's been over 3 business days since you first filled it out you will need to try filling it out again.

Mister Cizl

Hey KittyCatRainbow! That link is correct for getting in touch with the right team. We at the forums don't have access to name your game bundle. Thanks for understanding!

Smwutches

If this is the name your game bundle, you need to enter that code into a website and choose your game, then you will receive the code for the game you choose via email.
microsoft.promo.eprize.com/nameyourgame

Name your game bundle did not receive game code