MyVIPGems

Discus and support MyVIPGems in XBoX Rewards & Social to solve the problem; Hello, I posted earlier that I wasn't receiving my gems for the preorder MyChallenge and that I wasn't receiving any for purchases I made which were... Discussion in 'XBoX Rewards & Social' started by BOUNCER37192, Nov 8, 2017.

  1. BOUNCER37192
    BOUNCER37192 Guest

    MyVIPGems


    Hello,

    I posted earlier that I wasn't receiving my gems for the preorder MyChallenge and that I wasn't receiving any for purchases I made which were pre orders. The MyChallenge problem has been solved and I thank you for your assistance however, I was told that
    pre orders are not eligible for gems whereas in the FAQ under MyVIP Star Rank and sub category "Can I earn for pre-ordering games?" it states "Yes! While currently pre-orders are not part of the qualifying content for your MyVIP Star Rank, we will now be awarding
    MyVIP Gems for every dollar you spend on digital items in the Microsoft Store". Now the way this is phrased leads you to believe that they are referring to you being able to earn gems on pre-orders since that is the question this text claims to answer. If
    this is not the case then this is very misleading for why would this answer be under this question if it is not in reference to this question? If you say you do it, then you should do it.

    :)
     
    BOUNCER37192, Nov 8, 2017
    #1
  2. Lord Ravennus
    Lord Ravennus Guest
    MyVIPgems

    On the Rewards home page it says keeping your gold membership active for 3 months earns you 20 MyVIPgems and yet I have not been awarded any MyVIPgems
     
    Lord Ravennus, Nov 8, 2017
    #2
  3. theunit1982
    theunit1982 Guest
    MyVIPgems

    Does this include from now if you have a 12 months gold activated via a card?
     
    theunit1982, Nov 8, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    MyVIPGems

    Hello BOUNCER37192,

    Apologies for the confusion. Pre-orders are not eligible for MyVIP Credits, but they are eligible for MyVIP gems, as you stated.
     
    XBLRewards8, Nov 9, 2017
    #4
  5. Smwutches Win User

    MyVIPgems

    Gems just started on October 1. So it wouldn't have been enough time yet to earn gems for that offer.
  6. XBLRewards8 Win User

    MyVIPGems

    Hello BOUNCER37192,

    Apologies for the confusion. Pre-orders are not eligible for MyVIP Credits, but they are eligible for MyVIP gems, as you stated.
  7. theunit1982 Win User

    MyVIPgems

    Gems just started on October 1. So it wouldn't have been enough time yet to earn gems for that offer.
    Does this include from now if you have a 12 months gold activated via a card?
  8. XBLRewards8 Win User

    Haven't been paid out for myvipgems

    Hello YLSD,

    Opting-out will work under the same process that our deposits of currency currently work. In our program, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end
    of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Therefore, since you chose to opt out in
    April, your Credits/Gems were deposited as part of the mid-May deposit cycle, on the 9th.
  9. Smwutches Win User

    Last post got locked / Haven't been paid out for myvipgems

    Gems don't actually have a monetary value. So when they are converted, they're converted as 1 credit.
Thema:

MyVIPGems