MyVIP?

superniceguy · May 17, 2017

My last MyVIP deposit was end of February, and I have not had anything since, and spent loads in April.

Do we still get 10% on purchases still or has this now been dropped?

:)

Andre Alexandr · May 17, 2017

Pending Xbox Rewards things

Hi, everyone.

For the last year i've accumulated some credits and myVIP on Xbox Rewards. I'd redeemed the credits i could and changed most of myVIPs i had for credits too.

The thing is: For about a month I still have 5250 credits pending to be converted in money on this service; the button to do it vanished the last time i got 5k, and since it, this counting only stayed above it cause i redeemed more credits with myVIP than
the service was converting to my local coin.

I still have 192 myVIP cause i don't want to change it for wallpapers. I should have more since i reach 25k Gamerscore on june and maybe some other mission of Rewards, but this wasn't counted, like my june Free Ride, wich i doublechecked every minute spended
with elegible free games, but until june 29, i only had 1 of the 3 Free Ride badges highlighted when i look on the webpage.

The FAQ say i had until june 30 to complete the things (wich i've done before this date) and july 15 to redeem them, but I don't received part of the prizes and can't redeem anything cause Xbox Rewards turned only into a static painting for me (despite the
100 myVIP section that i don't care).

Any word to say about it?

CarolCarrara · May 17, 2017

MyVip Reset

Is not the Xbox Live Rewards MyVips program cumulative?

For me, it was not enough for me to finally get my first star in the ranking.

And since the first day of 2017 my account has cleared again.

Smwutches · May 17, 2017

April's rebates have been delayed while they fix an issue.

XBLRewards8 · Nov 3, 2018

Hello superniceguy,

Since you opted in to the Simply Rewarding offer in March, your purchases went towards that offer instead of MyVIP payback. As specified in our FAQ, you cannot be Rewarded twice for a single purchase:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Regarding your April payback, apologies for the confusion. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately
Rewarded. Once we can confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.

XBLRewards8

Hello,

From the FAQ:

What is MyVIP and how is it changing?

As of October 1, 2017, we have expanded our MyVIP offerings to give more of our members a chance to be treated like the VIP they are. Previously MyVIP was limited to a MyVIP Star Rank, that allowed you to earn a % back on qualifying purchases. The expanded
offerings showcased on the new MyVIP page were inspired by member feedback and give members three different ways to participate in MyVIP:

MyVIP Percentage Back: Earn up to 10% back on qualifying purchases with your MyVIP Star Rank.

MyVIP Perks & Gems: Access special offers and earn MyVIP Gems for a wide range of activities and milestones.

MyVIP Vault: Trade in your MyVIP Gems for a Reward of your choice from our vault of curated prizes. You can read more about each of these different MyVIP features in the next few sections, or on the MyVIP page.

Since Gems/MyChallenges were only created on October 1st, it is not possible to Reward activity that occurred before they existed.

Smwutches

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

XBLRewards8

Hello SargentDynamit8,

Unfortunately, since the program has ended in your region, you can no longer spend Gems or use the MyVIP Vault. As stated in the transition FAQ:

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused
MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership
is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

XBLRewards8

Hello ZaxaPac,

From the FAQ for this new MyVIP:

The NEW MyVIP:
What is MyVIP and how is it changing?

As of 1 October 2017, we have expanded our MyVIP offerings to give more of our members a chance to be treated like the VIP they are. Previously MyVIP was limited to a MyVIP Star Rank, that allowed you to earn a % back on qualifying purchases.
The expanded offerings showcased on the new MyVIP page were inspired by member feedback and give members three different ways to participate in MyVIP:

MyVIP Percentage Back: Earn up to 10% back on qualifying purchases with your MyVIP Star Rank.

MyVIP Perks & Gems: Access special offers and earn MyVIP Gems for a wide range of activities and milestones.

MyVIP Vault: Trade in your MyVIP Gems for a Reward of your choice from our vault of curated prizes.

You can read more about each of these different MyVIP features in the next few sections, or on the MyVIP page.

Since this program only began on October 1st, it is not possible to award gems from before gems existed. We'll take your sentiment and feedback and provide it to the appropriate team. However, note that we do have a gem award for your length as a member
in the Rewards program that you can look forward to on your anniversary of joining the program!

Smwutches

Per the FAQs:

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

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