MyVIP update worse

taylorsprinkle · Oct 6, 2017

why did you remove the percentage towards the next vip star level? Thanks for making it harder to see how much more money I have to spend until I reach the next star level. Genius

:)

XBLRewards8 · Oct 6, 2017

Xbox Live Bonus Star Promotion Not Showing Up

Hello Bubs McKenzie,

There is currently an issue where the tracker for this offer is not properly updating on the webpage. Your normal MyVIP progress is increasing because this offer is in addition to standard MyVIP, and your eligible purchases will increase both your standard
MyVIP and your progress for this offer. Apologies for the confusion. We'll update this thread when our web team gives us the all clear.

XBLRewards8 · Oct 6, 2017

why did my vip rank decrease in the middle of october???

Hello L A Y 3 R S,

Actually, MyVIP reset has been postponed to December to better coincide with the end of the year. There was a sticky with this information, but due to the update to the forums, this is currently missing. There was an issue with MyVIP calculations that was
recently resolved this morning. You should now be seeing the correct MyVIP progress. Apologies for the confusion.

XBLRewards8 · Oct 9, 2017

Hello ninjabear87,

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. However, the page does shows percentage when you are near a MyVIP star promotion; this is how it used to work as
well!

XBLRewards8

Hello ninjabear87,

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. However, the page does shows percentage when you are near a MyVIP star promotion; this is how it used to work as
well!

XBLRewards8

Hello Bubs McKenzie,

There is currently an issue where the tracker for this offer is not properly updating on the webpage. Your normal MyVIP progress is increasing because this offer is in addition to standard MyVIP, and your eligible purchases will increase both your standard
MyVIP and your progress for this offer. Apologies for the confusion. We'll update this thread when our web team gives us the all clear.

XBLRewards8

Hello JETLIAN,

The 4% you are seeing is your current MyVIP star progress. Since you are going towards star 3, which requires $900 in spending, 44.98/900 = .04 or 4%. We can confirm that the MyVIP star offer does not appear to be properly updating your progress bar, and
are having our platform team investigate the issue. Apologies for any confusion.

As Smwutches says, pre-orders are not eligible for MyVIP, so your pre-order will not award progress for either MyVIP or the MyVIP star offer.

XxMavr1kxX

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

I would just like to know if the vault will be updated again so people ca use their Gems as oppose to having them transfer.

XBLRewards8

Hello L A Y 3 R S,

Actually, MyVIP reset has been postponed to December to better coincide with the end of the year. There was a sticky with this information, but due to the update to the forums, this is currently missing. There was an issue with MyVIP calculations that was
recently resolved this morning. You should now be seeing the correct MyVIP progress. Apologies for the confusion.

MyVIP update worse