MyVIP Star Rank Has Reset

Hello Bellgore,

As Smwutches' says, MyVIP is recalibrated every year. From our FAQ:

Will my Star Rank change from year to year?

In September 2015, a year after we first launched MyVIP, we re-evaluated the program and made adjustments where necessary. In order to respond to our growing membership numbers and expanded regions, we adjusted the levels of MyVIP to better focus on offering
additional monthly missions and other ways to earn for more members around the globe.

Based on community feedback from our members, there was some confusion about when and how MyVIP would be recalibrated on a yearly basis. In order to simplify and streamline the process, and to let you know exactly how much time you have to build your rank,
moving forward we will recalibrate your Star Rank progress based on the calendar year. That means you currently have until December 31, 2016 to boost your starting 2017 MyVIP Star Rank, which will be based on your overall spend between September 1, 2015 to
December 31, 2016. You can see your current projected Star Rank for 2017 on MyRewards.

In the future, we will consistently recalibrate your MyVIP Star Rank based on your calendar year spend from January 1 to December 31. We are also focused on adding even more ways to Reward our most loyal VIP members with additional special offers and VIP
Exclusives events. Check out MyMissions for all of the most current ways to earn!

Based on your eligible spending from September 2015 - December 2016, you were placed at a four star rank.

Ranks reset each year. They were reset on January 1.

Hello Flame Architect,

There is currently an issue processing user purchases correctly for MyVIP. We have determined the root cause for this issue and are working on deploying a hotfix, which should be available by the end of the month. Apologies for the confusion.

Ranks reset each year. In order to maintain or raise your rank, you need to spend the same amount or more each year. Thanks will reset again on January 1st. So you would need to spend enough to reach level 4 by December 31 in order to be put back at level
4.

Hello Destructo Dom,

There is currently an issue with MyVIP calculations. We have identified the cause of this error, and are currently deploying a hotfix for the issue. Apologies for the confusion. This fix should be fully deployed by the end of the month at the very latest.