MyVIP rank stats

This program used to show its users how far along in terms of percentages they were until the next star level was reached. This was great because it was easy to see if purchases did actually count towards your rank and it gave us and idea of how close we
were to the next level. For some reason someone decided to take that visibility away from us, why? What was the reason for making it harder on us to see how far along we were. The graphical circle is terrible because I can’t tell half the time if it’s moved.
I think it has but no way to tell for sure. I recently gifted my brother Fifa 18 and bought assassins creed origins for myself but I don’t think my rank has moved any bit. Again it may have but visually I can’t tell. Please bring back a way for us to see numerically
how far long we are progressing towards the next rank. It, shouldn’t be this difficult.

:)

 

MyVIP Star Rank reset from Tier 3 to 0

Hello daquijones1980,

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Your current MyVIP rank for the new year is based off your spending from September 2015 - December 2016. Additionally, we see that your progress at the end of last year was 23%. You can check your current MyVIP level/progress at (Xbox Live Rewards).

 

MyVIP Rank

Hello Gergzner,

Apologies for the inconvenience. We have forwarded your claim to another team to investigate. Once they complete their investigation and provide us with more information, we will update this thread.