MyVIP Rank percentage is off a little bit.

Throughout each month, I tally up what I spend and compare to the progress being tracked through MyRewards. Going into the month of May, I was sitting at 68%. For some reason, earlier this month I purchased the Forza Horizon 3 & Forza Motorsport 6 bundle.
The days following the purchase, I watched my percentage roll back & forth to eventually sit right back to what it was before I had made the purchase, at 68%. I also don't preorder anything. I just want to rule that out. Every purchase I make is qualifying
content that counts towards MyVIP rank. So I was hoping that upon making more purchases that somehow the issue would resolve itself, but it didn't. My math could be wrong (I'm only human), but I added up every dollar I've spent before taxes to come up with
what should be 85% towards my next MyVIP rank instead of the 81% currently displayed. At a 4% difference means that I've roughly spent $36 that wasn't tracked. If someone could look into this, that would be greatly appreciated. Thanks.

:)

 

I didn't get any Credits

Hello SargentDynamit8,

We only see one purchase on your account on July 23 for 6.75 GBP. A five star rank requires 1200 GBP in eligible spending off the Xbox store. Since you did not spend this amount, you did not reach five stars. Your total spending of 6.75 GBP puts you at zero
stars. This means that you do not get payback. From our FAQ:

What is MyVIP?

MyVIP is an exclusive feature of Xbox Live Rewards that gives members a certain percentage back in Rewards Credits for monthly purchases made in the Xbox Store. In order to start earning MyVIP, you have to unlock your first star by spending at least £200 on
eligible content. While eligible purchases you make track towards your year-to-date Star Rank, your MyVIP Star Rank is recalibrated each year based on your previous year's spend. As your MyVIP Star Rank grows, so will the percentage you get back each month.
Plus, if you're an Xbox Live Gold member, your percentage doubles, and you can earn up to 10% back each month in Rewards Credits.

Please note: Purchase minimums refer to pre-tax totals.

 

Microsoft rewards

Hi Org1nizdGeneral. In order to receive payback for purchases, you must first unlock a MyVIP Star rank. Once you unlock a Star rank, you'll earn a certain percentage back on qualifying purchases. To learn more about the MyVIP program, visit our FAQ:
Xbox Live Rewards.

 

Hello FlST OF RUKT,

We are investigating your purchases. Earlier last month, we determined that we were incorrectly duplicating some purchases, which is why you may have seen some variance in your MyVIP progress. Can you confirm that you made a Forza Bundle purchase on May
6th?

 

I made the purchase for the Forza Horizon 3 & Forza Motorsport 6 bundle when it was on sale for $54.99 before taxes. That was on May 6th, and it was also my first purchase of last month.

 

I made the purchase for the Forza Horizon 3 & Forza Motorsport 6 bundle when it was on sale for $54.99 before taxes. That was on May 6th, and it was also my first purchase of last month.