MyVIP Points

Hi my name is Jacob Bartlett or aka GT: UsArmySMA, I am have a issue with my points I never spend on anything but it’s said my lifetime is 31,000 points and it’s says I have 110. I was thinking what’s going on because I want get a new Xbox One the one in
the 10,000 points rewards area. I am just confuse. How does it work? I was hoping you can give my points back.

:)

 

MyVIP points

Hi there,

for a question regarding the Rewards program, the best place to post it will be the specific Rewards section in the forums, it will allow the people related to the Rewards program to see your post.

This is the link that should take you to the Rewards section: https://forums.xbox.com/en-GB/browse?category=Xbox%20Rewards&forumId=4621af49-9b03-45cd-8b43-486891c...

I

 

MyVIP points

so i've been on this "rewards" membership since the first "rewards program" and never really got much out of any of those.. and microsoft keeps changing things around before i can really accumulate enough rewards for anything.. this time around i'm wondering
why these rewards are not counting life long gamerscore/purchases? i get the new badges.. but nothing else..?

i mean i'm only getting rewarded for what i have achieved AFTER this "new" rewards program started.. but this is supposed to be a "thank you" for being loyal.. sooo why are we not given the full MyVIP for our full account life time..? it just seems like
a slap in the face.. all the hours and achievements, the money spent on the store, the consoles, the years of xbox gold, even the money microsoft makes from the games and now it's just since the start of this program.. even though it does state "since the
start of signing up for the rewards program" which i did.. a long time ago before this new program.. what gives?

bottom line - a lot of us are feeling jipped.. i'm over 51,000 gamerscore, and i was only acknowledged for making 1 new tier. and i know there are people out there with over 300,000 gamerscore.. i think it's only fair that microsoft see's THAT loyalty, and
to properly use this "rewards program" should count all of those points, not just the new points, and dollars spent.

"thanks for your money! but we want more before dishing out nice things to you, spend more!"

 

In order to redeem items in the vault, you would use gems which are not the same as rewards credits. Your lifetime credits earned is the total amount of credits you have earned since joining the program. It includes any credits that have already been deposited
as well as any that are still pending. Credits are automatically deposited by the following 15th or 30th of the month after you have at least 5,000 pending. Once deposited, they are added to your Microsoft Account balance as currency you can use on the Xbox
store. Your statement on the MyRewards section of the site will list when any deposits took place and you can verify deposits by checking your returns at Sign in to your Microsoft account

 

Hello us army sma,

Your lifetime Credits are the total amount of Credits you have received, including deposited Credits. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your
deposits to see their deposit as currency from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount. The 110 is your current Gem amount, which is
the currency used on the Vault, not Rewards Credits.