MyVIP points for new buys not appeared

Hi, i bought a few games in the last weeks...

July 5, 2016

Total

$40.19

Xbox

Tom Clancy's The Division $40.19

July 9, 2016

Total

$35.99

Xbox

Cod: Black Ops Iii $35.99

But i didnt got MyVIP refund of 2% for GOLD on Rewards for that boughts.

Anyone can tell me why?

Thx

:)

 

help me please

Hello pedro lucas pit,

As stated in the FAQ, you will not lose your Gems. They will be converted to points. As stated in your email notification, this will be at a 1:1 ratio:

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



You’ll have until 31 May 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until 15 June 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalogue once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

 

Unused VIP gems

Hello Trademarkman,

From the FAQ:

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



You’ll have until 31 May 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until 15 June 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalogue once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

 

VIP rebates are calculated after the end of the month and given by the 15th of the next month, so it's too early to see credits pending for July purchases.

For assistance with the rewards program, it's best to post in the Rewards forums.

 

Smwutches thank you for your answer and sorry for the bad section i noticed about my error and resposted it on Rewards section, you can close or delete this thread if you want.