MyVIP October 2017

Hello ang3l of fire,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We only recently calculated last month's MyVIP. The Credits are now pending in your account.

Rebates are calculated after the end of the month and given by the 15th of the next month. So there are still a few days before they'll show as pending.

Hello,

From the FAQ:

What is MyVIP and how is it changing?

As of October 1, 2017, we have expanded our MyVIP offerings to give more of our members a chance to be treated like the VIP they are. Previously MyVIP was limited to a MyVIP Star Rank, that allowed you to earn a % back on qualifying purchases. The expanded
offerings showcased on the new MyVIP page were inspired by member feedback and give members three different ways to participate in MyVIP:

MyVIP Percentage Back: Earn up to 10% back on qualifying purchases with your MyVIP Star Rank.

MyVIP Perks & Gems: Access special offers and earn MyVIP Gems for a wide range of activities and milestones.

MyVIP Vault: Trade in your MyVIP Gems for a Reward of your choice from our vault of curated prizes. You can read more about each of these different MyVIP features in the next few sections, or on the MyVIP page.

Since Gems/MyChallenges were only created on October 1st, it is not possible to Reward activity that occurred before they existed.

Hello DampestMammal,

From the FAQ:

What is MyVIP and how is it changing?

As of October 1, 2017, we have expanded our MyVIP offerings to give more of our members a chance to be treated like the VIP they are. Previously MyVIP was limited to a MyVIP Star Rank, that allowed you to earn a % back on qualifying purchases. The expanded
offerings showcased on the new MyVIP page were inspired by member feedback and give members three different ways to participate in MyVIP:

MyVIP Percentage Back: Earn up to 10% back on qualifying purchases with your MyVIP Star Rank.

MyVIP Perks & Gems: Access special offers and earn MyVIP Gems for a wide range of activities and milestones.

MyVIP Vault: Trade in your MyVIP Gems for a Reward of your choice from our vault of curated prizes. You can read more about each of these different MyVIP features in the next few sections, or on the MyVIP page.

Since Gems were only created on October 1st, it is not possible to reward them before they existed. Regarding survey Credits, and for all Credits in general, please keep in mind that it can take up to 96 hours for us to receive and process new information.
One hour is not enough time for us to process new activity.

Regarding the Assassin's Creed offer, from the FAQ:

How do I earn Rewards with the Xbox Family Face-Off?



This is a multi-tiered offer worth up to 14,000 Rewards Credits and 5 MyVIP Gems overall. In order to earn the entire Rewards Credits amount, you must complete all of the levels of the offer. You can earn the 5 MyVIP Gems for completing any part of the
offer. Please see Question 2 for eligible content. All actions must be completed between December 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. This offer does not apply to purchases made in the retail Microsoft Store. Please visit http://www.worldtimeserver.com or
another world time database to determine local time.

Since your purchase was made in November and not between December 1 2017 and December 31 2017, as stated in the FAQ, your purchase was not eligible. All activity must be done in the offer period to be eligible for an offer. It is not possible to reward an
offer before it existed.

Hello ZaxaPac,

From the FAQ for this new MyVIP:

The NEW MyVIP:
What is MyVIP and how is it changing?

As of 1 October 2017, we have expanded our MyVIP offerings to give more of our members a chance to be treated like the VIP they are. Previously MyVIP was limited to a MyVIP Star Rank, that allowed you to earn a % back on qualifying purchases.
The expanded offerings showcased on the new MyVIP page were inspired by member feedback and give members three different ways to participate in MyVIP:

• MyVIP Percentage Back: Earn up to 10% back on qualifying purchases with your MyVIP Star Rank.

• MyVIP Perks & Gems: Access special offers and earn MyVIP Gems for a wide range of activities and milestones.
• MyVIP Vault: Trade in your MyVIP Gems for a Reward of your choice from our vault of curated prizes.

You can read more about each of these different MyVIP features in the next few sections, or on the MyVIP page.



Since this program only began on October 1st, it is not possible to award gems from before gems existed. We'll take your sentiment and feedback and provide it to the appropriate team. However, note that we do have a gem award for your length as a member
in the Rewards program that you can look forward to on your anniversary of joining the program!