Mystery Repair Help

Cameesh · Apr 20, 2017

I sent my X Box one in for repair. It came back a few weeks later and works fine. I have no complaints. What I would like to know is what repair was done. After talking via chat, phone, and email with various support members they came to the conclusion that
I will never find out what was done. Has this happened to anyone else? Does anyone know how to find out what repair, in any, was made? If you dole out 135 bucks, I feel like you should at least know what they did with the damn thing. Microsoft can suck sometimes.

:)

ButtonPlayZ · Apr 20, 2017

Mystery gift question.

I have not gotten my Xbox quests mystery gift for November and would like help

ButtonPlayZ · Apr 20, 2017

Mystery gift?

I have not yet recived my mystery gift for November and would like help redeeming it.

trollsbox · Apr 20, 2017

Yeah they really should tell you what they fixed and how. I recall this happend when i sent my 360 to pre fixed. You would get a letter and it would tell you what they did. Though in your case whatevre they had to fix is on need to know bases(its a secret
haha)

BrianGunter · Nov 1, 2018

It's extremely unlikely that you got the same console back, or that they would even know what was done to repair it at the time. Standard process is for them to receive your console, look it over for tampering and such, and then send you someone else's repaired
console so that the turnaround time is quick. Then your console goes into a pile with all the others waiting to be repaired and eventually is sent to someone else.

BrianGunter

It's extremely unlikely that you got the same console back, or that they would even know what was done to repair it at the time. Standard process is for them to receive your console, look it over for tampering and such, and then send you someone else's repaired
console so that the turnaround time is quick. Then your console goes into a pile with all the others waiting to be repaired and eventually is sent to someone else.

trollsbox

Yeah they really should tell you what they fixed and how. I recall this happend when i sent my 360 to pre fixed. You would get a letter and it would tell you what they did. Though in your case whatevre they had to fix is on need to know bases(its a secret
haha)

Slyboyseth

...Ok, just going to go with the service form. But the 'request repair' option seems to be mysteriously absent.

Mister Ohnaka

Hi Dark,

I hear you. I would suggest repairing your current one, as it is cheaper and would come with somewhat of a warranty. Used devices have no warranty, and their history is a mystery.

ThomasLewington

Same problem with me please help solve this mystery asap

Mystery Repair Help