MyService Site appears to be down/semi-functional

Discus and support MyService Site appears to be down/semi-functional in XBoX on Consoles to solve the problem; Trying to update and register my new Elite Bundle Xbox One and seeing incredibly slow response times and/or the site just crashing. Is this a KI?... Discussion in 'XBoX on Consoles' started by LimeyHoya, Nov 4, 2015.

  1. LimeyHoya
    LimeyHoya Guest

    MyService Site appears to be down/semi-functional


    Trying to update and register my new Elite Bundle Xbox One and seeing incredibly slow response times and/or the site just crashing. Is this a KI?

    Looked for another appropriate sub-forum but this seemed the least wrong.



    :)
     
    LimeyHoya, Nov 4, 2015
    #1
  2. Misses Quinzel
    Misses Quinzel Guest
    Gold special offer in mail cant find it

    Hey there, Puretrain2! Thanks so much for getting back to me! It appears that those links are not functional for me. Would you be willing to post the images up on another hosting site for me so that I can access them?
     
    Misses Quinzel, Nov 4, 2015
    #2
  3. Mountain Dew
    Mountain Dew Guest
    Issue with Xbox MyService Site

    Hello all,

    When attempting to look at my hardware on the Device Manager section of the
    http://myservice.xbox.com     site I get the following error:

    Sorry, we are unable to process your request at this time.

    • An error occurred. Please try again.
    Anyone else ran into this and know of a fix? There's no section of this forum to report issues with the sites it seems...so I'm having to post it here.
     
    Mountain Dew, Nov 4, 2015
    #3
  4. BongKaos Win User

    Issue with Xbox MyService Site

    Did you try again later ?? Or use a different browser?

    What information are you looking for??? Can you not just use the console itself to view hardware info???
  5. Mountain Dew Win User

    Issue with Xbox MyService Site

    I was just wanting to look at the service site, since I hadn't peeked at it in a while. I was expecting to see warranty details and various other product information for my devices. (I have 5 devices so I occasionally check in to make sure everything is
    still showing correctly for warranties and such)

    I've tried IE11 on Windows 8.1, IE11 on Windows RT, IE11 on Windows Phone, Firefox 31 & 32 on Win 8.1, & Chrome 37 on Windows 8.1.

    Also even though I can see some details from the console itself; it's always good to mention when something on the site isn't working as expected.

    As for how long it's been this way, I'm not sure. I just snagged the Xbox One about a week ago and when checking the site to see the details I happened to spot the issue.
  6. McAdamstry Win User

    Registered Xbox One Elite Console not showing Warranty Info on Device Screen

    Wow, it works under the myservice post. Thank you iNb4, really appreciate that. Was using the microsoft site.
  7. mgzin66 Win User

    Xbox one and slow home internet connection

    That site blows...I even got a semi crappy read on my down speed. Like Monster suggested go to speedtest and see what you get there.
  8. -- Rick -- Win User

    My Xbox disc reader has broken.

    Hi Razor,

    sounds like support might have meant you can book your repair online via the
    MyService     part of the site.

    Hope that helps!
Thema:

MyService Site appears to be down/semi-functional

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