Mygems

Discus and support Mygems in XBoX Rewards & Social to solve the problem; hello, I just spent all the gems in my account because the email I got said they were going to expire when it becomes Microsoft rewards. However... Discussion in 'XBoX Rewards & Social' started by shinzon2006, Jun 1, 2018.

  1. shinzon2006
    shinzon2006 Guest

    Mygems


    hello,

    I just spent all the gems in my account because the email I got said they were going to expire when it becomes Microsoft rewards. However looking at it further after I spent it it says it will convert gems to rewards points if there is a balance. I didnt
    want any of the stuff I got I bought what was left in stock because i thought i had too. Can you cancel them all and refund my gems please? I havent gotten a code yet and will not redeem. Please help me I just did what your email said!

    Thanks

    :)
     
    shinzon2006, Jun 1, 2018
    #1
  2. cheesyballs1970
    cheesyballs1970 Guest
    Mygems

    Weird and not surprising we are not getting an answer here. Just like Xbox Live it cant be out of stock. Just to remind the guys here Microsoft Points it costs 15000 POINTs yet 1000 Gems but the Gems being converted to 1/15th of its value.

    I call that ripping off your loyal customers or alternatively you have to spend 15000€ to get an item worth 20€!
     
    cheesyballs1970, Jun 1, 2018
    #2
  3. MasterSidearmS
    MasterSidearmS Guest
    Mygems

    Another thread complaining about the "VIP VAULT" and how much of RIP OFF the upcoming conversion rate is.

    Seriously, the rewards currency is virtual and owned by Microsoft to begin with. Stop being a bunch of cheap f**ks and restock the vault for the long time users who have a ton of gems AND DO NOT WANT f2p GARBAGE or WALLPAPERS.

    Either that, or let me buy an XBOX One X for 1000 gems instead of unattainable 10000 gems, because that seems to be in stock. If Toys R Us can do a "fire sale" then so can you guys.
     
    MasterSidearmS, Jun 1, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Mygems

    Hello XnemesisbladeX,

    Unfortunately, we cannot refund Vault activity.
     
    XBLRewards8, Jun 4, 2018
    #4
  5. cheesyballs1970 Win User

    Mygems

    Weird and not surprising we are not getting an answer here. Just like Xbox Live it cant be out of stock. Just to remind the guys here Microsoft Points it costs 15000 POINTs yet 1000 Gems but the Gems being converted to 1/15th of its value.

    I call that ripping off your loyal customers or alternatively you have to spend 15000€ to get an item worth 20€!
  6. MasterSidearmS Win User

    Mygems

    Another thread complaining about the "VIP VAULT" and how much of RIP OFF the upcoming conversion rate is.

    Seriously, the rewards currency is virtual and owned by Microsoft to begin with. Stop being a bunch of cheap f**ks and restock the vault for the long time users who have a ton of gems AND DO NOT WANT f2p GARBAGE or WALLPAPERS.

    Either that, or let me buy an XBOX One X for 1000 gems instead of unattainable 10000 gems, because that seems to be in stock. If Toys R Us can do a "fire sale" then so can you guys.
  7. Xelliz Win User

    Mygems

    Microsoft needs to address this. Almost everyone is getting their Gems value destroyed and there is nothing worth while in the damn Rewards store. How can Microsoft be out of Microsoft credits?
  8. XBLRewards8 Win User

    MyGEMS

    Hello ScrappyTripod66,

    Apologies for the inconvenience. We will escalate this issue with our web team to determine if there was an issue with your FrankenRewards gems. Once we know more, we'll update this thread.
  9. XBLRewards8 Win User

    Mygems

    Hello XnemesisbladeX,

    Unfortunately, we cannot refund Vault activity.
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