Mygems

Discus and support Mygems in XBoX Rewards & Social to solve the problem; What will happen if we can't redeem the gems in the vault because YOU refuse to restock the prizes 6c7c9db7-8078-4acc-98a9-4acbad8838ea Discussion in 'XBoX Rewards & Social' started by twaig1690, Apr 2, 2018.

  1. twaig1690
    twaig1690 Guest

    Mygems


    What will happen if we can't redeem the gems in the vault because YOU refuse to restock the prizes

    :)
     
    twaig1690, Apr 2, 2018
    #1
  2. shinzon2006
    shinzon2006 Guest
    Mygems

    hello,

    I just spent all the gems in my account because the email I got said they were going to expire when it becomes Microsoft rewards. However looking at it further after I spent it it says it will convert gems to rewards points if there is a balance. I didnt
    want any of the stuff I got I bought what was left in stock because i thought i had too. Can you cancel them all and refund my gems please? I havent gotten a code yet and will not redeem. Please help me I just did what your email said!

    Thanks
     
    shinzon2006, Apr 2, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    MyGems

    Hello Wisefr0g,

    We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. We’ll be updating the vault with new items and restocking popular ones on a regular basis, so be sure to check back
    often!
     
    XBLRewards8, Apr 2, 2018
    #3
  4. Xelliz
    Xelliz Guest

    Mygems

    Microsoft needs to address this. Almost everyone is getting their Gems value destroyed and there is nothing worth while in the damn Rewards store. How can Microsoft be out of Microsoft credits?
     
    Xelliz, Apr 2, 2018
    #4
  5. Another thread complaining about the "VIP VAULT" and how much of RIP OFF the upcoming conversion rate is.

    Seriously, the rewards currency is virtual and owned by Microsoft to begin with. Stop being a bunch of cheap f**ks and restock the vault for the long time users who have a ton of gems AND DO NOT WANT f2p GARBAGE or WALLPAPERS.

    Either that, or let me buy an XBOX One X for 1000 gems instead of unattainable 10000 gems, because that seems to be in stock. If Toys R Us can do a "fire sale" then so can you guys.
     
    MasterSidearmS, Apr 3, 2018
    #5
  6. Weird and not surprising we are not getting an answer here. Just like Xbox Live it cant be out of stock. Just to remind the guys here Microsoft Points it costs 15000 POINTs yet 1000 Gems but the Gems being converted to 1/15th of its value.

    I call that ripping off your loyal customers or alternatively you have to spend 15000€ to get an item worth 20€!
     
    cheesyballs1970, Apr 3, 2018
    #6
  7. SaviorMoney
    SaviorMoney Guest
    You will take all the money you spent to accumulate those gems and flush it down the toilet. Hows that butthole feeling? I know mine is awful sore
     
    SaviorMoney, Apr 6, 2018
    #7
  8. Sal Eedy
    Sal Eedy Guest

    Mygems

    Here's the reply you'll get, copied and pasted from the FAQ,

    "We’ll be updating the vault with new items and restocking popular ones on a regular basis, so be sure to check back often!"



     
    Sal Eedy, Nov 3, 2018
    #8
  9. cheesyballs1970 Win User

    Mygems

    Weird and not surprising we are not getting an answer here. Just like Xbox Live it cant be out of stock. Just to remind the guys here Microsoft Points it costs 15000 POINTs yet 1000 Gems but the Gems being converted to 1/15th of its value.

    I call that ripping off your loyal customers or alternatively you have to spend 15000€ to get an item worth 20€!
  10. MasterSidearmS Win User

    Mygems

    Another thread complaining about the "VIP VAULT" and how much of RIP OFF the upcoming conversion rate is.

    Seriously, the rewards currency is virtual and owned by Microsoft to begin with. Stop being a bunch of cheap f**ks and restock the vault for the long time users who have a ton of gems AND DO NOT WANT f2p GARBAGE or WALLPAPERS.

    Either that, or let me buy an XBOX One X for 1000 gems instead of unattainable 10000 gems, because that seems to be in stock. If Toys R Us can do a "fire sale" then so can you guys.
  11. Xelliz Win User

    Mygems

    Microsoft needs to address this. Almost everyone is getting their Gems value destroyed and there is nothing worth while in the damn Rewards store. How can Microsoft be out of Microsoft credits?
  12. XBLRewards8 Win User

    MyGEMS

    Hello ScrappyTripod66,

    Apologies for the inconvenience. We will escalate this issue with our web team to determine if there was an issue with your FrankenRewards gems. Once we know more, we'll update this thread.
  13. XBLRewards8 Win User

    Mygems

    Hello XnemesisbladeX,

    Unfortunately, we cannot refund Vault activity.
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Mygems