Mycredits hasn't updated.

Bennicbane · Jul 1, 2017

I purchased several games during the indie sale (all games I purchased were between the 20th-26th of June) and the MyCredits and stars hasn't updated just wondering what is going on with my account?

:)

Stevil711 · Jul 1, 2017

Mycredits hasn't tranferred over

Hello, my 6000 mycredits under myrewards still hasn't transferred over to my xbox account. It said it would be put in around the 15th, but it still isn’t there on the 22nd.

Smwutches · Jul 1, 2017

Mycredits hasn't tranferred over

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

Bennicbane · Jul 1, 2017

Curious if this is this a common occurrence with other accounts or am I just the (un)lucky one?

Smwutches · Nov 3, 2018

I just responded to one of your other threads, but you'll need to post in the support section of this forum in order for support to check into your account. Keep in mind that rebates are calculated after the end of the month and given by the 15th of the
next month so it's too soon to see credits pending for June purchases.

Smwutches

I just responded to one of your other threads, but you'll need to post in the support section of this forum in order for support to check into your account. Keep in mind that rebates are calculated after the end of the month and given by the 15th of the
next month so it's too soon to see credits pending for June purchases.

Bennicbane

Curious if this is this a common occurrence with other accounts or am I just the (un)lucky one?

Smwutches

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

Stevil711

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the end of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month.

Oh, alright.

I figured since I got the 6,000 pts on the 2nd I'd get it on the next 15th.

Thanks for the help.

XBLRewards8

Hello hercules9023,

Apologies for the inconvenience. There was an issue with Throwback Thursday that we have just resolved. You should see those Credits shortly. However, regarding the first time purchase offer, that is only for your first purchase made with currency from your
Microsoft Account. Since you did use your Microsoft Account as your payment method, that purchase was not eligible for the first time purchase offer, and therefore did not award Credits for that offer.

Mycredits hasn't updated.