My YOLO Rewards mission has not updated correctly

Discus and support My YOLO Rewards mission has not updated correctly in XBoX Rewards & Social to solve the problem; I completed Level 1 over 96 hours ago (buying $40+ of qualified games/TV/movies) but it looks like only some of my purchases were counted towards that... Discussion in 'XBoX Rewards & Social' started by Geveeso, Nov 30, 2017.

  1. Geveeso
    Geveeso Guest

    My YOLO Rewards mission has not updated correctly


    I completed Level 1 over 96 hours ago (buying $40+ of qualified games/TV/movies) but it looks like only some of my purchases were counted towards that goal leaving me below $40. Level 2 ($2 avatar items) has correctly updated. I have also completed Level
    3 (5 achievements in purchased games), but it’s been too recent to update (and may not be counted in the system since Level 1 is still showing as incomplete).

    I’m posting for support because today is the final day of this offer and I’m concerned that the missing purchase to complete Level 1 won’t be corrected, causing me to miss out on 14,000 credits in rewards that were earned.

    I can share items purchased/receipts as needed.

    Thanks

    :)
     
    Geveeso, Nov 30, 2017
    #1
  2. CentralRaptor45
    CentralRaptor45 Guest
    Xbox rewards mission purchase not showing for Forza horizon 2

    I purchase a copy of Forza horizon 2 on 11/4 and it has not shown yet in the Xbox rewards yolo mission
     
    CentralRaptor45, Nov 30, 2017
    #2
  3. pizzabit
    pizzabit Guest
    My Missions are not being updated

    HI,

    I have completed both #Yolo Mission and also the #Preorder Mission on my account but it is not reflected as the digital games being purchase.

    It is already more than 96 hours. For #Yolo Mission, my avatar clothing purchase got updated but the game (Marvel vs Capcom Infinite) was not updated, including the achievements that was unlocked for the mission.

    For the Preorder Mission, it showed that I have pre-ordered 3 games.. but it is still showing only 2 stamps.

    When would it be fully updated and corrected?

    Thank you

    p1zzabit
     
    pizzabit, Nov 30, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My YOLO Rewards mission has not updated correctly

    Hello Geveeso,

    After investigating your purchases, we found a tracking issue with your episode purchase for Mr. Robot. Apologies for the inconvenience. We will adjust your account for the two offers. Once our system processes this change, the bonus should follow shortly
    after.
     
    XBLRewards8, Dec 1, 2017
    #4
  5. XBLRewards8 Win User

    My YOLO Rewards mission has not updated correctly

    Hello Geveeso,

    After investigating your purchases, we found a tracking issue with your episode purchase for Mr. Robot. Apologies for the inconvenience. We will adjust your account for the two offers. Once our system processes this change, the bonus should follow shortly
    after.
  6. XBLRewards8 Win User

    Yolo rewards not tracking correctly.

    Hello sL Lord Bait,

    From the FAQ:

    When will I receive my Rewards Credits?



    After you have completed an action on the list, your Rewards Credits and MyVIP Gems will appear as pending within 96 hours.

    For example, your purchases from the 23rd were recognized yesterday. Please allow more time for your purchases to process.
  7. RicME85-[xboxvenue] Win User

    Yolo not completing

    Getting a bit concerned that I haven't heard anything. I posted in someone else's thread regarding the achievement part of Yolo not tracking and thus the completion part too, stating I have had the same issue, they received a response but my post in the
    thread was ignored.

    I have had enough achievements since Friday but still haven't completed the Yolo reward mission.
  8. XBLRewards8 Win User

    Yolo mission

    Hello Burked25,

    We see that the Credits for this offer are currently pending in your account. If you are asking about your bonus Credits, please allow some time for our system to compute that you have completed every step of this offer.
  9. XBLRewards8 Win User

    yolo rewards not updating

    Hello hisnameisfrank,

    Apologies for the inconvenience. There was an issue correctly tracking achievements for your purchase, and we have adjusted this manually. This should complete the achievement portion of the offer shortly. Once this change has been processed, the bonus should
    follow after.
Thema:

My YOLO Rewards mission has not updated correctly

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