My xbox1 has gone off and now it won't turn back on?!?!

NARSILSHARDS1 · Nov 17, 2016

My xbox1 suddenly went off mid game and chat and now it won't t turn back on!! The power pack turns orange until I plug it into the console then it just goes off completely? !?! Please help???

:)

xLFx JAVI · Nov 17, 2016

All my guns are gone

morning !,, I turned on my Xbox1 to play call of duty 3 and I notice my guns and armor are gone, then I process to turn it off and when I came back on I’m missing some guns and some of the specialist armor are back but not all ! Is there any issue with
the server please advice and thanks

Snafu Gundam · Nov 17, 2016

FIX YOUR ADS FOR GOLD. Just paid for 3 months of Live gold when I only wanted ONE.

Back in January I paid for a month of Gold thru the store on my Xbox1. Lo and behold when I get back home today after being gone for over a month to find out Mircosoft has been charging me every month since.

This is BS! I only wanted 1 month of service not 3!

You ads for gold thru Xbox1 did not state that I had to go here to this website to turn off your stupid auto renew and not be charged for more that what I wanted!

Next time I'll be using a prepaid card, because this false advertising and it needs to stop.

Miss Ghidorah · Nov 18, 2016

Hey there NARSILSHARDS1 -

Sorry to hear that you're having issues with your Xbox One! Let's have you go through the troubleshooting article outlining
Xbox One unexpectedly turning off.

Let us know if that helps at all.

Miss Ghidorah

Hey there NARSILSHARDS1 -

Sorry to hear that you're having issues with your Xbox One! Let's have you go through the troubleshooting article outlining
Xbox One unexpectedly turning off.

Let us know if that helps at all.

GRANDMAsGLOCK

The Xbox1's optical port has to be turned on in settings. If I remember correctly, I haven't tried because my headphones are connected to TVs optical port, but now that Xbox1 multitasks very well I will use netflix on Xbox1 and connect my soundbar back to
the TVs optical port, and headphones to Xbox1s optical since I only use when gaming. Hope this helps

WolfMoon FH

Lucky I turned my xbox 1 off now it won't even turn back on it's just flashing at me

wiirluvenit

UPDATE: I popped off part of the back and noticed it is turning on now but when I try and connect my headset it completely shuts off and won't turn back on until I remove the headset.

ALLEpic

So both the TV and the Cable box fully shut down but the Xbox1 stays on and works just fine. All i have to do is switch the TV back on and i am where i left off. There are no timers or anything like that on either device that would turn them off. The settings
work just fine for the devices any other time, its not like its consistent like it happens every 4 hrs or something. The Xbox1 turns them off when i shut it down and back on again when i turn it on so i don't think its the wrong IR Code? If it wasn't for the
fact that i turns both devices off i wouldn't think it was the Xbox1.

My xbox1 has gone off and now it won't turn back on?!?!