My Xbox

Hey there!

Thank you for reaching out to us regarding your issue. What exactly is going on and are you getting any error messages or codes when you are attempting to connect?

Go ahead and take a look at the following article and confirm that you are attempting to stream correctly.

How to use game streaming in the Xbox app on Windows 10

Give this a try and let us know if it has helped. Thank you!

Hi there XGN Titanfall

What error is appearing when you try to connect to app to console?. Please note it helps to have both on the same Internet network to communicate easier.

Here is a xbox app trouble shoot guide to try and assist you with this matter.

https://support.xbox.com/en-US/games/troubleshooting/troubleshoot-xbox-app-game-streaming

It has a guide on this issue. I hope this can help you fix it

Hi lilielbe,

sorry to hear but in this Forum we could not help in this case. Best is to
conntact the Microsoft support.

Hope this help

Hello lilielbe!

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about your Xbox being stolen.

Unfortunately, we wouldn't be able to track your consoles.

What I do recommend is changing your Microsoft account password as soon as possible. By changing your password, any console that has your account on it, will need to re-sign in. This
will protect you from anyone using your account without permission.

Click on the link below:

Change your Microsoft account password

Another helpful link:

What to do if your Xbox gets stolen

I hope this helps! Good luck!

Felix

Xbox forums support

Hey there HRSK43,

Thanks for reaching out to the Forums for advice on what to do in this instance. I can totally understand how this could be pretty discouraging. It seems to me to be a controller thing. I suggest trying the steps outlined here on our

Xbox Wireless Controller Solution.

Also make sure that the controller is clean. Sometimes dirt can get wedged in between the buttons

When you get the chance, give them steps a shot and let us know if that helped.

Thanks for reading!