My Xbox X will turn on for 5 secs. Then immediately turn off.

ChaseMcafee · Oct 26, 2019

Iv tried all the tips from prior forums.

Iv pulled the power cord from the xbox for 10 secs.

Iv tried a new wall outlet.

Iv plugged a different device into the wall and the devices worked.

Iv turned it on and tried to reset with 10 seconds.

Iv tried to push the sync button and eject button at the same time and the device will stay on! But it doesnt go to a screen or doesnt show any signal on my tv.

These have all failed.

:)

ChaseMcafee

Theres no noises. Iv had it repaired before due to my HDMI port getting hot and it not working . I had it sent in for repairs

XBF Brad A

Hi Chase,

Thanks for coming to the forums and posting all that you have tried. In this instance you will need a repair if all the troubleshooting hasn't worked. You can set one up on

device support. You can also request a call from support to set one up with an agent.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----select Xbox One
Step 2 ----select see other options then subscription changes
Step 3-----select show contact options

Step 4 ----select request call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

choppyseize

It could be a ventilation issue and you may need to have it repaired. Do you feel it getting hot by chance or is it making any noises?

You can try this troubleshooting link here as well

XBF Felixx P

Hi Chase,

Thanks for responding.

From what you've described and tried already (troubleshooting), I would have to agree with XBF Brad A that you most likely have to have your console

repaired or replaced.

Helpful link:

Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

I hope this helped!

Felix

Xbox forums support

Internet Expert

Have you tried a power cycle? See here:
support.xbox.com/.../power-cycle-console

I think that happened to my Xbox One S at one point (some couple weeks ago). It was a little worrying, but a power cycle did the trick, and it's been running fine ever since.

Hopefully it fares the same for yours.

My Xbox X will turn on for 5 secs. Then immediately turn off.