My Xbox won't toggle my TV on/off

Bennett Vernon · Jan 30, 2017

When I turn my Xbox on/off it won't turn my TV on/off. all the settings are configured and nothing's changed. It worked a few weeks ago, and then I went away for the weekend and turned on my Xbox, but the screen was still off, at first I thought it was broken,
then I realized the TV was still off LOL! please help me!

:)

GimmieSpaceRock · Jan 30, 2017

XBOX One - Post Feb Update - TV power commands different and not working for me.

My TV is a SAMSUNG - LE46C750

Prior to the Feb update, my XBOX ONE turned my TV on and off when I said 'XBOX ON' and 'XBOX TURN OFF' perfectly. The remote code was a toggle because if the TV was already on, then it would switch off, which I would expect.

Since the update the behaviour has changed for the worse (but potentially for the better).

The XBOX no longer sends the ON command to the TV when I say 'XBOX ON'. This is a PITA as I have to grab the remote and turn the TV on manually. However it does switch the TV OFF when I say 'XBOX TURN OFF'.

Here's where it gets interesting though...

Scenario A. XBOX ONE is ON. TV is ON. I say 'XBOX TURN OFF'. XBOX ONE and TV turn OFF.

Scenario B. XBOX ONE is ON. TV is OFF. I say 'XBOX TURN OFF'. XBOX ONE turns OFF. TV stays OFF!

Previously, due to the toggle, scenario B would have switched the TV back ON. I'm no expert but in my mind this could happen for two reasons...

Reason A. The XBOX is still sending a toggle but is not sending it in scenario B. Therefore it must know from the HDMI cable that the TV is already OFF. This is new since the update.

Reason B. The XBOX is no longer sending a toggle but an actual ON or OFF remote command. In my case the remote ON command must be incorrect as my TV won't turn on in any circumstance.

I have checked all my settings and tried switching back to ECO power mode then back to FAST ON mode, but it didn't change anything.

Can anyone help me fix this problem so that XBOX switches my TV ON again?

Thanks (and sorry for the caps!)

challengerluke7 · Jan 30, 2017

Emerson TV won't turn on or off on start up or shut down.

I have matching models in the TV setup settings and on t'he TV. I have my device power options set to toggle for everything. My tv still will not shut off with the xbox.

Mister Mascot · Jan 31, 2017

Hey there BillyGoat956961,

Let's have you try setting up Oneguide again to see if that helps out with this.

How to Setup OneGuide on Xbox One

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Mascot

Hey there BillyGoat956961,

Let's have you try setting up Oneguide again to see if that helps out with this.

How to Setup OneGuide on Xbox One

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

JT Kimbell [MSFT]

Hey guys,

If we detected your TV and volume controls don't work, this means that your TV doesn't support discrete POWER ON commands, just POWER TOGGLE.

If you want this to work, there's something counter-intuitive you can do to enable this.

Go into TV & OneGuide settings and power options and enable "Xbox Turns off my TV". This will enable sending POWER TOGGLE for Xbox On.

However, be aware of 2 things:

1) This will toggle your device power state on Xbox on and off. This means if your device is On when you power on the Xbox, it can turn it off.

2) If you change inputs to use an Xbox 360 or other device on your TV, this may not be the best experience.

mc365

Also it may use hot list of words based on situation, meaning it won't recognize on when the box is already on. Most TV's would would toggle power off as the ir command is usually the same for both. Maybe try turning tv off and leaving the xbox on then
speak the commands to turn the xbox off, and confirm with a yes. If that turns your tv on then it's your pronunciation or cadence.

KyleJN

I find this incredibly annoying as well--I wish they would add more control over the exact command to be used for power on/off of tv and audio receiver instead of these power toggles. I want it to use my input source select for the receiver and power on
for tv when it comes on, and power off for both the receiver and tv when it powers off. The toggle is prone to errors when things aren't in a specific state before someone says "xbox on" or "xbox turn off". I also wish if I manually press the power button
on the box if it would just shut that off instead of turning back on my tv/receiver.

CNJ8283

I use an IR blaster (plugs in separately in the back) and I have the same issue. The only command it sends my TV is "toggle", for the power on/off. My TV is a Magnavox.

My Xbox won't toggle my TV on/off