My xbox won't run games

luigi the kill · Apr 19, 2018

Since i got my Xbox One, i've had the problem that there are a specific set of games that when i tried to play, it wouldnt run them. Like I just launch the game and the game just shows the launch image and then the screen goes black. I still have access
to the xbox menu, but after some time has passed since i launched the game, my xbox restarts

The list of games that i couldnt play are

Assassins Creed Unity(Digital)

Fallout 4(Disk)

Lords of the fallen(Digital)

Final Fantasy XV(Disk)

Assassins creed Syndicate(DIgital)

Also the Beta of For Honor

It is really frustrating having the fear that a new game i adquired may not run on my console. So please, help me

:)

OverheadTurtle8 · Apr 19, 2018

My Xbox 360 won't run certain games?

So I recently bought a new Xbox 360, and I also bought the Borderlands games a while back (Borderlands, Borderlands 2, and the PreSequel, along with installation disks for the dlc for each game) but my xbox won't recognize any of the disks at all, but it
runs every other disk just fine. The disks previously worked without any problems on my brother's xbox, and they've barely been used at all, and they're not scratched or damaged in any way. So I can't seem to find any reason for why they aren't working. Thank
you so much in advance if you can help me in any way.

ElectricArrow89 · Apr 19, 2018

Newly installed game won't run

Hi all, need help please! Bought a game and entered the disc but nothing happened went into App Store and used code which worked but the game doesn't appear with the others. It shows in recent installs but won't run when clicked on. Appreciate any help please??

gds1972 · Apr 20, 2018

Hi

Can you please follow
The game won't stat or freezes support guide and hopefully it will help with the problem you are having.

gds1972

Hi

Can you please follow
The game won't stat or freezes support guide and hopefully it will help with the problem you are having.

Christopher Revoredo

Well, I suggest you try this:

Open the Settings app it is the gear in the start menu.

Open Accounts

Click Sign-in Options

Scroll down to Privacy

Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

Restart your PC!

Christopher Revoredo

Hi there Lanu welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Lanu Devanandam

Hi,

So I gave the steps you recommended a try but it seems to still have the same issue. With regards to PowerShell, the command doesn't run and say the line highlighted below:

"remove-Appxpackage: The input object cannot be bound to any parameters for the command either because the command

does not take pipeline input or the input and its properties do not match any of the parameters that take pipeline

input.

At line:1 char:44

+ ... et-appxpackage Microsoft.GamingServices | remove-Appxpackage allusers

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : InvalidArgument: (Microsoft.Gamin...__8wekyb3d8bbwe

SObject) [Remove-AppxPackage], Para

meterBindingException

+ FullyQualifiedErrorId : InputObjectNotBound,Microsoft.Windows.Appx.PackageManager.Commands.RemoveAppxPackageComm

and"

I did try to run the line independent of each other but that doesn't really seem to do anything other then verify a few things. Any other steps you'd recommend? Or maybe I'm inputting the line wrong on PowerShell?

OTC Criminal

i get redirected to the home store and be told to download gaming services but thsat app cannot be downloaded

My xbox won't run games