My Xbox won't let me on the internet and in don't know what to do

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform an extended powercycle and reset your network hardware by following the steps below:

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

I'm having the same problem. Won't let me connect to Live or download system update. Xbox says my profile and memory are corrupted. Don't know what to do. I've tried everything suggested.

That's but if they won't answer then what to do?

The ruined my entire save/achievements/gold account, and they don't even respect me with an answer just delete my questions.

So that's the support, what I paid for?

I don't know what to do in this situation.

Because I don't want, and I won't let them the joy to ruin everything I paid, and earned in the last half year.

I understand thats what it wants me to do but it won't let me because it thinks there is no internet connection

The Internet at my house won't connect to xbox live know matter how many times I reset my router, so it won't let me download a profile and installing it manually won't work either.