My Xbox won't let me conect to the wifi

my Xbox one disconcerted from the wifi and now won't let me reconnect, it was working fine for a long time now it just won't let me back on, I know it's picking the wifi up as when o go on 'set up wireless network' I see my wifi it just won't let me on.....
Any help please??

:)

 

Cant conect my wifi

Yesterday i change my internet service and now i cant conect my console to internet with the wifi, my laptop conects ok, and also my tablet.

If i conect my xbox with the ethernet cable to the modem it works fine and i get to LIVE

Why i cant conect my console with the wifi?

the modem is a "hitron tech 31235"

 

connecting to wifi

my sons Xbox one s will not Conect to the wifi it's saying there's a problem I have do all the things it tells me to please help

 

Hey there!

Sorry to hear that you're unable to connect to the WiFi on your Xbox One, hopefully we can help get that working for ya. Let's have you check out the troubleshooting article for

Xbox One Connection Error if you haven't already.

Follow the steps that's most accurate to your issue and let us know how it goes! We're here to help.