My Xbox won’t connect with my Xbox controllers

Hi there Tim,

Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with the controller not staying connected to the Xbox.

I recommend to try the following article:
Troubleshoot your Xbox One wireless controller (My controller won’t connect to my console or PC)

Try this out and let us know the results.

So recently my Xbox wasn’t connecting to the internet at all. The servers weren’t shut down, the Xbox would just not connect to the wifi. The Xbox gave me a notification that it had to do with a problem with the connection of the controller. The
controller would have to be restarted and connect to the wifi. It restarted the controller but it wouldn’t connect to the Xbox. I tried syncing the controller like when I first got it, I tried other controllers, and I even tried using a cable to connect the
controller to the Xbox, yet it still won’t connect.

Other controllers works?

All controller don't connect/work? Or only one? (maybe your preferred controller)

Could need an update, but you gotta connect it first. See if it will connect to a PC using a cable...

I have multiple consoles and change and resync controllers between them regularly. What happened when you tried using a cable? I always use a cable as it's very easy. I don't know if it might help, but what I do is I turn the Xbox on while leaving the
controller off. After the Xbox is on and booted up and on the Home screen, then I plug the controller into the console with a USB cable. Then, I turn the controller on. As soon as it's on, you should be able to move the cursor around the screen and it's synced.
Then I unplug it, it's very quick. What happens if you try to do that?

Morning

Have you tried a hard boot on your Xbox?

Hold the power button on the Xbox in for around 30 seconds.

Then try and sync your controller again.