My Xbox won't connect to my wireless network

Zondia-E6AD6F0E-A4DB-4A5D-8A49-5DC8364563CD · Mar 29, 2015

I've had my Xbox One for about 6 months now, and I've never had trouble connecting to my network before. A couple hours ago, I was signed off Live and couldn't log back in. I went to "Set up wireless network" to reconnect, and I'm unable to do so. I've put
in my router's password multiple times, making sure it was correct, and I keep getting the message, "Can't connect. Check your network name and password and try again."

Does anyone know how to fix this?

:)

Lord Crusnik · Mar 29, 2015

Xbox wont connect at all wirelessly.

My xbox one wont connect to any wireless network. I've tried at least 5 different wireless networks and it wont connect. I think my xbox won't connect wirelessly. Anyone else have this problem?

GrandDaddyMike · Mar 29, 2015

wireless help

I bought a black 360 today and it won't connect to the wireless network I've been using on my previous 360. It says my xbox can't connect to the wireless network.

onyxishere · Mar 29, 2015

Please try powercycling the console by holding the power button on it for 10 seconds until it shuts down.

While the console is off be sure to powercycle your modem/router by unplugging them for 5 seconds as well. Wait until the internet has fully connected again before restarting your console.

Mister Maka

Hey there Symbxlyzed!

Do you get an error message when you try to connect to your wireless network? Please share the message if so, that way we can help narrow this issue down

leo88rj

I normally connect through wireless ,but at the moment it won't connect automaticly as I've done a full reset trying to fix this issue,and can't go into my network settings on my console to connect my Xbox to the wifi

GMAN990

Hi,

No DNS is not the issue here its just that you can't connect to the wireless network at all, until you can connect to the network it won't get an ip address or a DNS address, even if you manually enter an address it won't help because it isn't connected
to the wireless network.

The router issues the Xbox an ip address and DNS settings, but it won't until has connected to the network first which it can't at the moment.

KidOfIron

Mister Darcy, thanks for getting back to me. It's been five days now. I cannot try a wired connection, as the Xbox and modem are on different levels of my house, far away from one another. We've tried: restoring factory defaults and re-entering the wireless
network and password; restarting network hardware (unplugging modem and rebooting); unplugging Xbox and re-starting; checking that plugs and cords property connected.

The Xbox is detecting my wireless, and the connection is strong. But it won't connect.

Kathy A.

You're welcome, Ant.

Would you mind checking if connecting hidden networks will also work on other device?

May we know the reason of connecting Xbox 360 to the hidden network?

Meanwhile, though you own a different console, would you mind checking if this can help you with your concern - My Xbox One won't connect to any wireless network?

Kind regards,

My Xbox won't connect to my wireless network